Collision Account Manager

XL Parts; Town of Texas (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

XL Parts is seeking a Collision Account Manager for a full-time, on-site role in the Dallas-Fort Worth Metroplex. You will manage and grow collision repair shop accounts, visit centers, present product offerings, process orders, and coordinate with internal teams to ensure timely delivery.

You will track sales performance, identify growth opportunities, support marketing initiatives, and maintain detailed account records while representing XL Parts professionally in the collision repair market.

Qualifications

• Demonstrated skills in account management, customer service, and relationship building within automotive or collision repair industries.
• Knowledge of auto parts, collision repair processes, or related technical products, with the ability to learn XL Parts' catalog and systems.
• Strong sales, negotiation, and follow-up skills, including experience meeting or exceeding sales targets.
• Effective communication, presentation, and interpersonal skills for working with both internal teams and external customers.
• Solid organizational and time-management skills, including the ability to manage multiple accounts and prioritize daily visits.

Responsibilities

• Visit collision centers to manage and grow accounts.
• Present product offerings and process orders.
• Resolve service issues and coordinate with internal teams for delivery.
• Track sales performance and identify growth opportunities.
• Support marketing or promotional initiatives and maintain detailed account records.
• Follow up on leads and represent XL Parts professionally in the collision market.

Skills

Account management

Customer service

Relationship building

Sales targets

Negotiation

Communication

Time management

Field visits

CRM software

Office software

Education

High school diploma or equivalent

Business / Marketing / Automotive technology studies

Tools

CRM software

Office suite

Job description

Company Description

XL Parts is a rapidly growing wholesale auto parts supplier serving the Southern United States, competing successfully with the largest companies in the industry. The company focuses on listening to customers, providing fast and reliable parts solutions, and solving problems quickly. Team members are encouraged to work hard, execute at high performance levels, and respond proactively to customer needs. XL Parts values innovation, open communication, and creative thinking to meet evolving customer requirements. The culture is driven by responsiveness, service excellence, and continuous improvement.

Role Description

The Collision Account Manager is a full-time, on-site role based in the Dallas-Fort Worth Metroplex. This position is responsible for managing and growing collision repair shop accounts by building strong relationships, understanding customer needs, and providing timely parts solutions. Day-to-day activities include visiting collision centers, presenting product offerings, processing orders, resolving service issues, and coordinating with internal teams to ensure accurate and prompt delivery. The Collision Account Manager will track sales performance, identify growth opportunities, and support marketing or promotional initiatives. The role also involves maintaining detailed account records, following up on leads, and representing XL Parts professionally in the collision repair market.

Qualifications

• Demonstrated skills in account management, customer service, and relationship building within automotive or collision repair industries.
• Knowledge of auto parts, collision repair processes, or related technical products, with the ability to learn XL Parts' catalog and systems.
• Strong sales, negotiation, and follow-up skills, including experience meeting or exceeding sales targets.
• Effective communication, presentation, and interpersonal skills for working with both internal teams and external customers.
• Solid organizational and time-management skills, including the ability to manage multiple accounts and prioritize daily visits.
• Proficiency with common office and CRM software, plus the ability to use mobile tools for route planning and account tracking.
• Ability to work on-site and in the field across the Dallas-Fort Worth Metroplex, including reliable transportation and a valid driver's license.
• High school diploma or equivalent required; post-secondary education in business, marketing, or automotive technology is a plus.
• Prior experience in automotive parts sales, collision center operations, or wholesale distribution is highly beneficial.
• Commitment to ethical business practices, teamwork, and delivering a positive customer experience.