College Success Coach & Advisor

Columbia State Community College; Columbia (TN); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Vacation and Sick Leave

14 paid holidays

Medical, dental, vision and life保险

Job summary

Columbia State Community College is seeking a College Success Advisor to deliver holistic student support, intrusive academic advising, and outreach to new students across campus locations including the Lawrence and Bevis centers. The role involves guiding students through onboarding, admissions, financial aid, academic planning, and class scheduling, with travel between campuses as needed.

The position requires a Bachelor’s degree with experience in student services or counseling; Master’s is

Qualifications

• Bachelor's degree required; experience in student services, academic or career counseling preferred.
• Experience providing intrusive/holistic advising and supporting students through enrollment, registration and planning processes.
• Ability to collaborate with faculty, advisors, counseling and other college resources to support student success.

Responsibilities

• Provide holistic student support and intrusive academic advising for a caseload of students.
• Mentor and coach students from enrollment to graduation, coordinating with faculty advisors as needed.
• Assist with admissions, financial aid, SAP Appeals, and required registration steps.
• Maintain detailed records of student interactions and track progress for at‑risk students.
• Promote visibility of the College Success Advisor and collaborate on student success strategies.

Skills

Problem solving

MS Office

Communication skills

Multitasking

Conflict resolution

Presentation skills

Organization

Education

Bachelor's degree

Master's degree

Tools

Banner Software

Case management system

Job description

Columbia State Community College is seeking a College Success Advisor to deliver holistic student support, intrusive academic advising, and outreach to new students across campus locations including the Lawrence and Bevis centers. The role involves guiding students through onboarding, admissions, financial aid, academic planning, and class scheduling, with travel between campuses as needed.

The position requires a Bachelor’s degree with experience in student services or counseling; Master’s is