College Resource Officer

North Carolina A&T State University; Greensboro, Northern (NC, KY); Hybrid; USD 45,000 - 47,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

Community Service Leave

Aetna – State Health Benefits of North

NCFlex - Vision, Dental, FSA, Life

12 Paid Holidays

TSERS Retirement

401k/403b/457b

EAP

Campus Recreation Center Discount

University Bookstore Discount

Job summary

North Carolina A&T State University seeks an Administrative Support Specialist to assist the Willie A. Deese College of Business and Economics (WDCOBE) Dean’s Office in HR, operations, and resource management.

The role emphasizes accurate, timely engagement with students, faculty, and administration, and supports recruitment, data gathering, and policy communication. The 12-month position involves coordinating across departments, managing confidential information, and ensuring efficient office

Qualifications

• High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
• One to two years of office or resource management experience; demonstrated ability to engage with people; conflict resolution and project management skills.

Responsibilities

• Develop an effective working knowledge of PeopleAdmin systems.
• Handle sensitive and confidential information with discretion.
• Communicate HR policies, procedures, and laws to administrators, faculty, and staff.
• Gather data and postings; prepare and update postings with supervisor assistance.
• Assist with advertising, recruiting, and candidate visits; manage hiring documentation.
• Coordinate WDCOBE staff meetings and support recruitment processes.

Skills

People engagement

Conflict resolution

Project management

Interpersonal skills

Education

High School Diploma or equivalent

Tools

PeopleAdmin

Job description

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Aff…

No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

• Accrued Vacation and Sick Leave for Eligible Employees
• Community Service Leave
• Aetna – State Health Benefits of North Carolina
• NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
• 12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans - 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount
• and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Classification Information

Position/Classification Title

Position/Classification Title Administrative Support Spec

Classification Type

Classification Type SHRA

Position required to work during periods of adverse weather or other emergencies:

Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

The preferred experience and skills for the position include one to two years of experience in office or resource management, demonstrated ability to engage with people, conflict resolution skills, and project management skills.

Required License or Certification

N/A

Position Overview

Primary Purpose of Position

This is a 12-month position that assists the Willie A. Deese College of Business and Economics ( WDCOBE ) Dean’s Office in the effective management of the operations and achievement of long-term success for the College. The goal of the WDCOBE Dean’s Office is streamline and efficient processes that result in high quality, accurate, and timely engagement with students, faculty, and administration.

Primary Function of Organizational Unit

The Willie A. Deese College of Business and Economics at North Carolina A&T State University has proudly maintained accreditation by The Association to Advance Collegiate Schools of Business ( AACSB International) since 1979. The Accounting accreditation has been in place since 1986. The most recent reaffirmation of accreditation occurred in 2021. The leadership team for the Deese College includes the Dean, Associate Dean of Research and Operations, the Associate Dean of Student Success & Programming, the Assistant Dean/ MBA Director, the MACC Director, the Director of the Transportation Institute, five academic Chairpersons, about 14 administrative services staff and 2 technical services staff. A faculty of over 75 (65 tenured and tenure-track) teach in the Departments of Accounting and Finance, Business Information Systems and Analytics, Economics, Management, and Marketing and Supply Chain Management. Faculty are tasked with providing quality teaching and learning supported by relevant research and service. The student body consists of approximately 1,900 undergraduate and graduate students. Undergraduate degrees are awarded in Accounting, Business Analytics, Business Information Technology, Economics, Finance, Management Information Systems, Entrepreneurship, Marketing, Sales, and Supply Chain Management. The graduate degrees offered are the MBA and Master of Accountancy degrees.

Work Hours

Work Hours From 8:00 to 5:00 on Monday - Friday; some Saturdays as needed

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Key Responsibilities and Related Competencies

Required Competency Human Resources Management

Duties

• Develop an effective working expertise of PeopleAdmin systems.
• Handle sensitive and confidential information with discretion.
• Attend HR policy meetings and communicate information on policies, procedures, and laws to administrators, faculty, and staff in the college.
• Gather data, position description, and posting information from administrators, chairs, and college leadership. Prepare new position postings and update prior posting with the assistance of supervisors.
• Assist administrators and leaders with advertising the position and efficiently executing recruiting efforts.
• Arrange details for candidate visits and manage the documentation during the hiring process.
• Support WDCOBE search committees by assisting with visit schedules, space arrangements, and evaluation documentation/support.
• Coordinate quarterly WDCOBE staff meetings.

Required Competency Work Coordination/Planning

Duties

• Manage access to WDCOBE , the buildings, the offices, and the physical assets. Distribute and collect keys to/from authorized employees. Monitor and report any security issues to the proper authorities.
• Monitor the buildings and identify physical and IT issues and concerns.
• Create a process to easily collect information on building and facilities complaints or recommendations.
• Develop ideas, compile research, and make recommendations on potential solutions to issues and problems associated with buildings and physical resources.
• Engage and coordinate with University Facilities and IT to resolve concerns and maintenance issues. Create work orders to initiate actions to resolve issues.
• Monitor all active projects and construction in Merrick/Craig Halls and verify resolution of problems and completion of projects.
• Manage the physical inventory of equipment and physical resources in accordance with policies and regulations of the University.
• Serve as a liaison between the WDCOBE , the Property Management Department, and University Facilities.
• Coordinate the managed print services for the College.
• Coordinate and supervise all telecommunication system requests.
• Coordinate quarterly meetings between WDCOBE Deans and University facilities.

Required Competency Information/Records Administration

Duties

• Develop and distribute surveys and other data collection techniques to gather information about the resources needs of WDCOBE .
• Compile and analyze information about the buildings and other physical resources.
• Prepare, edit, and finalize reports about human resource recruiting practices and physical resource utilization.
• Manage and protect sensitive and confidential data, information, reports.
• Communicate information about resources, projects, and hiring to meet the needs of internal and external constituents.
• Attend meetings with Human Resources, Property Management, University Facilities, Campus Enterprises, Environmental Health & Safety, Parking Services, etc. to share information with WDCOBE administrators, faculty, staff, and students.
• Maintain WDCOBE organization charts and employee directories.

Required Competency Operations Management

Duties

• Coordinate communication and resource related interactions among administrators, other programs and divisions, and various groups such as students, staff members, faculty members, Trustees, and community groups.
• Recommend and implement actions that support strategic plans and effective operations.
• Support WDCOBE special events and projects including communications, space reservations, preparations, execution, and post-event operations.
• Coordinate logistics on conferences, workshops, and events (invitations, mailing, brochures, budgeting, etc.)
• Oversee and execute routine functions such as route incoming mail, answer telephones, relay messages, screen and route calls/visitors, address questions, etc.
• Oversee visitor parking spaces for the College and distribute parking permits for guests. Also work with Parking Services on maintaining the reserved faculty/staff spaces and the assigned visitor spaces for the College.
• Assist with a variety of special projects. Monitor progress of assigned projects; maintain schedules
• Maintain general operational efficiency and perform related activities as assigned by the Deans of the Deese College of Business and Economics.

Position Information

Working Title

Working Title College Resource Officer

Competency Level

Competency Level Advanced

Position Number

Position Number 002062

Recruitment Range

Recruitment Range $44,510 - $46,750

FLSA

FLSA Non-Exempt

Appointment Type

Appointment Type Permanent - Full-time

FTE

FTE 40 hours/week, 12 months

Organizational Division

Organizational Division Dean's Office - College of Business & Economics

Organizational Location

Organizational Location College of Business & Economics

Organizational Unit

Organizational Unit Dean's Office - College of Business & Economics

Posting Number

Posting Number SHRA3268

Open Date

Open Date 09/25/2026

Close Date

Close Date 10/09/2026

Contact Division of Human Resources
Phone: [phone]
Fax: (336)