College Outreach & Recruitment Specialist

Dallas College; Dallas (TX); Presencial; USD 28.000 - 40.000; Tempo integral

Resumo da vaga

Dallas College is seeking an Outreach specialist to lead career-connected learning activities, identify eligible students, and support them through intake, eligibility, and enrollment. The role requires travel to various locations for outreach and recruitment efforts.

The position emphasizes relationship building with schools, community partners, and students, with a strong focus on customer service and program knowledge to guide students toward enrollment and success at Dallas College.

Qualificações

• Strong verbal and written communication with diverse stakeholders.
• Proven ability to provide excellent customer service.
• Proficiency with Microsoft 365 tools (Outlook, Word, Excel, PowerPoint, SharePoint).

Responsabilidades

• Represent Dallas College with prospective, former, and current students, clients, suppliers, and the community we serve.
• Uphold Dallas College mission statement.
• Represents Dallas College-Career Connected Learning at high schools, job/transfer fairs, financial aid nights, community agencies and youth programs, alternative high schools, after school programs, businesses on and off campus special events.
• Form part of the support team for mobile enrollment and demonstration efforts.
• Develop and maintain working relationships with essential contacts both in the community and around campus for the purpose of recruiting students.
• Maintain a detailed knowledge of programs, including requirements, basic understanding of curriculum, policies, procedures, student and faculty accomplishments and general knowledge of Dallas College.
• Maintain and document needed updates or questions from community, partners, or students communicate to them during outreach events.
• Assist Project Lead - Student Experience in updates to marketing material, outreach event calendar maintenance, DC/CCL-WRU website landing page information, online forms, social media groups and pages management, outreach efforts data management and analysis.
• Conduct ongoing outreach and support to prospective, new, and returning students in person, via email, mail, telephone and other current communication/media means.
• Travel within Dallas County to service area schools and community entities to recruit students.
• Assist prospective and enrolled students in identifying and clarifying career and educational goals.
• Help students to understand what to expect in the enrollment process, including participation and collaboration in orientation or information sessions.
• Assist students in understanding their needs for being successful in college and in connecting to the best resources of the college and community for fulfilling those needs.
• Assists with departmental and faculty initiatives.
• Complete required Dallas College Professional Development training house per academic year.

Conhecimentos

Oral and written communication

Customer service

Microsoft Office

Ferramentas

Outlook 365

Word

Excel

PowerPoint

SharePoint

Descrição da vaga

Dallas College is seeking an Outreach specialist to lead career-connected learning activities, identify eligible students, and support them through intake, eligibility, and enrollment. The role requires travel to various locations for outreach and recruitment efforts.

The position emphasizes relationship building with schools, community partners, and students, with a strong focus on customer service and program knowledge to guide students toward enrollment and success at Dallas College.