Outreach Specialist

Dallas College; Dallas (TX); Presencial; USD 28.000 - 40.000; Jornada completa

Descripción de la vacante

Dallas College is seeking an Outreach specialist to lead career-connected learning activities, identify eligible students, and support them through intake, eligibility, and enrollment. The role requires travel to various locations for outreach and recruitment efforts.

The position emphasizes relationship building with schools, community partners, and students, with a strong focus on customer service and program knowledge to guide students toward enrollment and success at Dallas College.

Formación

• Strong verbal and written communication with diverse stakeholders.
• Proven ability to provide excellent customer service.
• Proficiency with Microsoft 365 tools (Outlook, Word, Excel, PowerPoint, SharePoint).

Responsabilidades

• Represent Dallas College with prospective, former, and current students, clients, suppliers, and the community we serve.
• Uphold Dallas College mission statement.
• Represents Dallas College-Career Connected Learning at high schools, job/transfer fairs, financial aid nights, community agencies and youth programs, alternative high schools, after school programs, businesses on and off campus special events.
• Form part of the support team for mobile enrollment and demonstration efforts.
• Develop and maintain working relationships with essential contacts both in the community and around campus for the purpose of recruiting students.
• Maintain a detailed knowledge of programs, including requirements, basic understanding of curriculum, policies, procedures, student and faculty accomplishments and general knowledge of Dallas College.
• Maintain and document needed updates or questions from community, partners, or students communicate to them during outreach events.
• Assist Project Lead - Student Experience in updates to marketing material, outreach event calendar maintenance, DC/CCL-WRU website landing page information, online forms, social media groups and pages management, outreach efforts data management and analysis.
• Conduct ongoing outreach and support to prospective, new, and returning students in person, via email, mail, telephone and other current communication/media means.
• Travel within Dallas County to service area schools and community entities to recruit students.
• Assist prospective and enrolled students in identifying and clarifying career and educational goals.
• Help students to understand what to expect in the enrollment process, including participation and collaboration in orientation or information sessions.
• Assist students in understanding their needs for being successful in college and in connecting to the best resources of the college and community for fulfilling those needs.
• Assists with departmental and faculty initiatives.
• Complete required Dallas College Professional Development training house per academic year.

Conocimientos

Oral and written communication

Customer service

Microsoft Office

Herramientas

Outlook 365

Word

Excel

PowerPoint

SharePoint

Descripción del empleo

Weekly Work Hours

19.5

Compensation Range

N03-Hourly

Hourly Rate

$24.47 Hourly

FLSA

United States of America (Non-Exempt)

Work Location

• All positions are considered on-site roles.


• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.


• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

Position Summary

The Outreach specialist position for Dallas College will be responsible for career connected learning (CCL) related activities, for actively identifying and recruiting all potential eligible students to Dallas College, and providing support for these students during the intake, eligibility, and enrollment process. This position will be required to be at and travel to various locations depending on the needed outreach & recruitment activities.

Required Knowledge, Skills, and Abilities

• Possess oral and written communication skills to deal effectively with a wide variety of individuals within the Dallas College community network.




• Ability to provide quality customer service.




• Knowledge of Microsoft platforms (Outlook 365, word, excel, PowerPoint, SharePoint).




• Performs other job duties as assigned.

Physical Requirements

Position requires frequent travel to various area high schools, organizations. Must be able to perform physical activities such as but not limited to, lifting equipment or promo item boxes (up to 50 lbs. unassisted), bending, standing, climbing, or walking.

Minimum Qualifications

• Must possess a valid (class C) Texas driver's license. (This position requires the use of a personal vehicle while conducting District business)




• Experience engaging in community college and/or K-12 settings with community agencies is preferred.




• Experience engaging with underrepresented populations is preferred.




• Bilingual or multilingual preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Key Responsibilities

• Represent Dallas College with prospective, former, and current students, clients, suppliers, and the community we serve.




• Uphold Dallas College mission statement.




• Represents Dallas College-Career Connected Learning at high schools, job/transfer fairs, financial aid nights, community agencies and youth programs, alternative high schools, after school programs, businesses on and off campus special events.




• Form part of the support team for mobile enrollment and demonstration efforts.




• Develop and maintain working relationships with essential contacts both in the community and around campus for the purpose of recruiting students.




• Maintain a detailed knowledge of programs, including requirements, basic understanding of curriculum, policies, procedures, student and faculty accomplishments and general knowledge of Dallas College.




• Maintain and document needed updates or questions from community, partners, or students communicate to them during outreach events.




• Assist Project Lead - Student Experience in updates to the following:

  
  
  
  

  • Marketing material

  
  

  • Outreach event calendar maintenance

  
  

  • DC/CCL-WRU website landing page information

  
  

  • Online forms

  
  

  • Social media groups and pages management.

  
  

  • Outreach efforts data management and analysis

  
  
  
  



• Conduct ongoing outreach and support to prospective, new, and returning students in person, via email, mail, telephone and other current communication/media means.




• Travel within Dallas County to service area schools and community entities to recruit students.




• Assist prospective and enrolled students in identifying and clarifying career and educational goals.




• Help students to understand what to expect in the enrollment process, including participation and collaboration in orientation or information sessions.




• Assist students in understanding their needs for being successful in college and in connecting to the best resources of the college and community for fulfilling those needs.




• Assists with departmental and faculty initiatives.




• Complete required Dallas College Professional Development training house per academic year.
  

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Applications Deadline

November 20, 2026