College Operator

Roanoke--chowan-Community-College; Ahoskie (NC); Sur place; USD 35 000 - 46 000; Plein temps

Résumé du poste

Roanoke-Chowan Community College in North Carolina seeks an organized office professional to support Student Services with daily administrative tasks, scheduling, and coordination. You will handle multi-line calls, calendar management for the Dean and team, and prepare documents and reports, while upholding confidentiality and professionalism.

The role requires strong computer skills, excellent written and verbal communication, and the ability to work calmly in a fast-paced educational

Qualifications

• Interpersonal skills applicable to diverse population
• Experience with multi-line phone systems and high call volumes
• Strong verbal and written communication skills
• Ability to multi-task in a fast-paced environment
• Proficiency with basic computer applications including email, word processing, and databases

Responsabilités

• Answer calls to Student Services and direct inquiries
• Schedule appointments, meetings, travel, and facility usage
• Provide general support to visitors andDean of Student Affairs
• Coordinate scheduling and travel for the Dean and team
• Manage Outlook calendar and coordinate meetings/events
• Prepare documents, agendas, minutes, and reports
• Maintain accurate records and contact lists
• Organize mailings and shipments as needed

Connaissances

Excellent communication

Outlook calendar

Professionalism

Formation

Associate degree

Bachelor's degree

Outils

Outlook

Database systems

Description du poste

Candidate will have knowledge and experience in general office management. Ability to handle a wide range of administrative and support related tasks independently with minimal supervision. Well-organized, flexible, and ability to uphold the mission and vision of Roanoke-Chowan Community College in every aspect of the work. Ability to maintain a high level of professionalism and confidentiality while interacting with internal and external stakeholders while remaining adaptable, proactive, resourceful, and efficient. Excellent communication skills both orally and in writing. Ability to prioritize, attention to details. Proficiency in computer and office software applications.

RESPONSIBILITIES:

• Answer incoming calls to the college's Student Services line [phone], directing inquiries and routing calls to the appropriate campus offices as needed.
• Schedule a variety of activities, including appointments, meetings, travel arrangements, facility usage, and accommodations, for both internal customers and external stakeholders.
• Provide general support to visitors, ensuring a welcoming and professional environment.
• Offer administrative assistance to the Dean of Student Affairs and the Student Affairs Division, including scheduling, meeting coordination, material preparation, data entry, travel arrangements, expense processing, and other administrative tasks.
• Identify and resolve scheduling conflicts while providing regular updates to the Dean.
• Manage Outlook calendar appointments for the Dean and team, ensuring seamless scheduling.
• Coordinate meeting and event logistics, such as securing venues, arranging refreshments, preparing materials, and confirming participant attendance.
• Prepare various documents, including correspondence, agendas, minutes, event programs, and reports, in both digital and paper formats.
• Maintain accurate and up-to-date records, including files, contact lists, and database entries.
• Assist with event planning as needed.
• Organize and prepare mailings and packages for delivery.

Associate degree from a regionally accredited institution. Must demonstrate interpersonal skills applicable to working with a diverse population. Experience using multi-line phone systems, handling high call volumes, and transferring calls appropriately. Strong verbal and written communication skills. Ability to multi-task and work effectively in a fast-paced environment. Proficiency with basic computer applications, including email, word processing, and database systems. Ability to maintain professionalism, confidentiality, and a positive demeanor when interacting with students, staff, faculty, and the public.Bachelor's Degree from an accredited institution. Ability to work well with the public in high pressure situations. Ability to multitask and to perform detailed tasks accurately. Strong computer skills with a focus on office applications. Two years' Community College experience in Student Services and/or an office setting at an educational institution.