College Connection Coach

Northeast Texas Community College; Mount Pleasant (TX); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dollar Lunch

Fit Center Access

Educational Benefit

Government Verizon Phone Plan

Discount Purchase Programs

Discount Facility Rentals

Vacation & Sick Leave

Job summary

Northeast Texas Community College is seeking a Student Services/Enrollment Advisor to engage with high schools and dual credit students, guiding enrollment, registrations, and financial aid processes.

The position requires a Bachelor’s degree and 2+ years of related experience, with strong communication and organizational skills. Some evening hours and weekend availability are expected, with regular travel between schools and NTCC campuses.

Qualifications

• Bachelor’s degree required.
• Minimum two years related experience working with high school or college students or young adults preferred.
• Strong communication skills, both verbal and written, required; bilingual preferred.
• Strong organizational and problem-solving skills required.
• Ability to maintain relationships with state agencies and local educational institutions.
• Working knowledge of student information systems and software applications essential.
• Available for regular evening hours and occasional weekends.

Responsibilities

• Build and maintain relationships with assigned high schools, students, parents, and school personnel.
• Provide guidance on college readiness, enrollment, and academic planning for dual credit and prospective students.
• Conduct one-on-one advising sessions with students and families on goals and course selection.
• Manage dual credit enrollment, admissions applications, registration, and documentation for each student.
• Coordinate and deliver presentations, workshops, and outreach at high schools to promote college access.
• Assist with FAFSA and scholarship opportunities; support enrollment steps.
• Maintain regular communication with students to ensure enrollment progress and transition to NTCC.
• Collaborate with campus offices to resolve student issues and remove barriers to success.

Skills

Strong communication

Organizational skills

Problem-solving

Bilingual

Education

Bachelor’s degree

Two years related experience

Tools

Student information system

Job description

Amount of Travel Required: Regular Travel between assigned high schools and NTCC campus

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary Responsibilities:High School & Dual Credit Engagement

Build and maintain strong relationships with assigned high schools, students, parents, and school personnel

Provide guidance to dual credit and prospective students regarding college readiness, enrollment, and academic planning

Conduct one-on-one advising sessions with students and families related to academic goals, course selection, and transition to college

Manage all dual credit enrollment on behalf of students, as dual credit students cannot self-enroll; complete all admissions applications, registration, and required documentation for each student

Coordinate and deliver presentations, workshops, and outreach activities at high schools to promote college access and success

Support students in completing financial aid applications, including FAFSA and scholarship opportunities

Maintain regular communication and follow-up with students to ensure completion of enrollment steps and successful transition to NTCC

Identify and address barriers to enrollment and persistence

Secondary Responsibilities:Student Services Center Support (On-Campus)

Serve as a front-line assistance professional within the Student Services Center, applying the same admissions, advising, registration, and financial aid processes used with dual credit students to assist on-campus students

Provide holistic advising support, assisting students with academic planning, course selection, degree progress, and navigating institutional requirements

Assist students in completing key enrollment processes, including admissions, registration, and financial aid requirements, ensuring timely progression through enrollment steps

Utilize institutional systems (e.g., Jenzabar, PowerFAIDS) to review student records, monitor progress, and support informed decision-making

Collaborate with Financial Aid, Advising, Admissions, and other Student Services areas to resolve student issues and remove barriers to success

Support front-line service delivery during peak enrollment periods and institutional priority times

Contribute to a student-ready culture by ensuring consistent, welcoming, and solution-oriented service experiences General Responsibilities

Demonstrate knowledge of college programs, policies, and procedures and communicate the policies, procedures, and requirements to students and families in a clear and supportive manner

Support institutional enrollment and retention efforts

Maintain accurate and timely documentation of student interactions, ensuring continuity of care and compliance with institutional standards

Participate in training, professional development, and institutional initiatives

Perform other duties as assigned

QUALIFICATIONS:

Bachelor’s degree in any field required.

Minimum two years related experience working with high school or college students or young adults in an academic or career services capacity preferred.

Strong communication skills, both verbal and written, are required; bilingual person preferred.

Strong organizational and problem-solving skills are required.

The ability to maintain and foster strong relationships with state agencies and local educational institutions is required.

Working knowledge of a student information system and/or knowledge of software applications is essential.

Must be available for regular evening hours and occasional weekend assignments.

Health, Dental, Vision, Life & Disability Insurance details »

Work/Life Balance Perks for Employees

Dollar Lunch, Fit Center Access, Educational Benefit, Government Verizon Phone Plan, Discount Purchase Programs, Discount Facility Rentals, Vacation & Sick Leave details »