Student Services Director- Dual Credit

North Central Texas College; Gainesville (TX); Sur place; USD 66 000 - 89 000; Plein temps

Résumé du poste

North Central Texas College (NCTC) seeks a dynamic leader to direct its Dual Credit program. The role provides executive leadership for program development, coordination, and continuous improvement across campuses, aligning with state mandates and workforce pathways.

The position collaborates with Instructional and Enrollment Management leadership to expand access, strengthen partnerships, and ensure smooth transitions from high school to college completion.

Qualifications

• Master’s degree in education, counseling or related field required.
• Strong written and oral communication; ability to lead and delegate.
• Familiarity with CANVAS LMS and FERPA; knowledge of Title IX guidelines.
• Experience coordinating dual credit or higher education programs.
• Proven supervisory experience and ability to manage stakeholders.

Responsabilités

• Oversee a comprehensive Dual Credit program district-wide and align with priorities.
• Serve as liaison between NCTC and ISDs; evaluate needs and manage liaison projects.
• Collaborate with departments to support dual credit programming for high schools and ISDs.
• Plan recruitment events, parent orientations, FAFSA nights, and registrations.
• Communicate program information to stakeholders and coordinators.
• Manage student schedules, add/drops/withdrawals; ensure accuracy.
• Create and maintain program reports to measure effectiveness and track data.
• Supervise full-time Dual Credit staff and ISD designated liaisons.
• Coordinate meetings with ISD administrations and chairs to identify needs.
• Inform and initiate Title IX policies for dual credit students.

Connaissances

Strong written and oral communication

Leadership

Time management

Teamwork

CANVAS familiarity

FERPA knowledge

Microsoft Office

5+ years experience

Supervisory experience

Formation

Master’s degree in education, counseling or related field

Outils

CANVAS LMS

Webex

Webex Teams

Registration systems

FERPA compliance

Description du poste

Please see Special Instructions for more details.

Subject to criminal background check. Resume, cover letter, and unofficial transcript required in addition to application. Salary is $77,126. Based on the Gainesville campus. Travel between campuses and to off-site locations will be expected.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Posting Number

9002142

Title

Student Services Director- Dual Credit

Position Type

Full-Time

Department

Dual Credit

Job Summary

The position provides executive leadership for the strategic development, coordination, and continuous improvement of dual credit initiatives district-wide. Serving as the chief liaison between North Central Texas College and partner independent school districts (ISDs), this role ensures alignment of dual credit programs with institutional priorities, state mandates, and workforce pathways. The position collaborates closely with Instructional and Enrollment Management leadership to design and implement data-driven strategies that expand access, strengthen partnerships, and support seamless transitions from high school to college completion.

Responsibilities and Duties:

• Oversees a comprehensive program including all initiatives that support the successful planning and implementation of the NCTC Dual Credit Program
• Work with school’s district principals, counselors, and superintendents to evaluate needs and manage liaison projects in ISD’s where ISD staff are paid from NCTC funds.
• Partner with NCTC departments to develop and implement the dual credit programing and instructional needs for all High Schools and ISDs.
• Manage the planning of recruitment events, parent orientation nights, FAFSA nights, and registration events to broaden awareness of the NCTC Dual Credit program to recruit and retain students.
• Create, plan, and manage the communication of the Dual Credit program with stakeholders, students, parents, and NCTC Dual Credit coordinators.
• Oversee official appeals process for Dual Credit students’ participation in the Dual Credit program and assess various dual credit issues to determine resolution or referral to chair or dean
• Creating and maintaining program reports used to measure effectiveness of the dual credit program and track yearly data.
• Manage full time dual credit staff and ISD designated liaisons.
• Manage student schedules which includes registering and processing add/drops/withdrawals
• Coordinate meetings and manage communication with ISD Administration and NCTC Division Chairs to identify needs and demands for potential academic & CTE programs and identify requirements to implement.
• Devise, inform and initiate communication of higher education Title IX policies and regulations for dual credit students and how they differ from ISD protocols
• Other duties as assigned. Responsibilities and duties may change based on the needs of the department and the institution.

Required Education

Master’s degree, preferably in education, counseling or related field

Required Skills & Abilities

• Strong written and oral communication
• Ability to delegate responsibilities
• Work well with a team
• Leadership
• Open to new ideas
• Understanding of higher education coordinating board rules
• Understanding of high school and ISD requirements for students
• Confidentiality
• Proficient in Microsoft Software, Webex, Webex Teams, registration systems
• Familiarity of CANVAS learning management system
• Knowledge of FERPA and how it applies to dual credit
• Understanding and knowledge of academic, healthcare, Career Technology and pathways in higher education
• Responsible for admissions and registration of dual credit students
• Strong organizational skills
• Self-management
• Ability to manage time and meet necessary deadlines
• Counsel students regarding career paths and degree plans
• Understanding of Title IX state and federal guidelines and how they apply to dual credit students
• Ability to prioritize and multitask

Preferred Skills & Abilities

Preferred Experience

• Five (5) years of progressive responsible experience in student services within an educational setting
• Supervisory experience

Posting Date

10/15/2026

Special Instructions to Applicants

Subject to criminal background check. Resume, cover letter, and unofficial transcript required in addition to application. Salary is $77,126. Based on the Gainesville campus. Travel between campuses and to off-site locations will be expected.

North Central Texas College (“NCTC”) is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
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  • A Recent Recruiting Event or Job Fair
  • Glassdoor.com
• North Central Texas College provides a referral program to our employees. If an NCTC employee referred you to this position, please provide their FULL NAME below.

  (Open Ended Question)

Application Documents

Required Documents

• Resume
• Cover Letter
• Unofficial Transcript

Optional Documents