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A leading community college in Chicago is seeking a part-time College Building Services Clerk to support mail and building-related services. The role involves operating mail equipment, delivering packages, and providing excellent customer service. Candidates should have a high school diploma and relevant clerical experience. Strong organizational and communication skills are essential for success in this fast-paced environment.
COLLEGE BUILDING SERVICES CLERK PT
DALEY COLLEGE
Primary Objective: Under the direction of the Mail Center Supervisor, provide courteous and proficient service to all customers; provide clerical support to the Security, Engineering, and Housekeeping Departments; provide assistance in the delivery of mail services and other building related services.
DUTIES & RESPONSIBILITIES:
· Operate mail service equipment.
· Run, maneuver, navigate, or drive a forklift.
· Deliver copier paper to the departments as requested.
· Sort, process and deliver mail and packages over 40 pounds or more.
· Receive and account for dock deliveries and deliver these items to the departments.
· Sort and distribute incoming and outgoing U.S. mail and interoffice mail.
· Process requests and deliver audio/visual/video equipment.
· Assist with the Mail Center functions including using postage machines, folding and sealing machines and related duties.
· Keep office area clean and in order at all times.
· Answer questions in person or over the phone about Mail Services’ products and services of the Postal Service, Federal Express and United Parcel Service.
· Adheres to CCC Customer Service Excellence standards.
· Perform other duties as assigned.
QUALIFICATIONS :
· Graduation from high school or the equivalent is required, supplemented by one year of clerical or receptionist experience; or an equivalent combination of training and experience.
· Previous mail processing experience and customer service preferred.
· Ability to maintain log of equipment usage and other requests.
· Ability to perform storekeeper duties for the Mail Center only.
· Ability to take a physical inventory of assigned rooms every four weeks.
· Ability to inventory the asset account paper supply monthly.
· Ability to create monthly reports on Excel.
· Ability to handle difficult situations.
· Excellent customer service skills and ability to communicate with the public in a courteous and effective manner.
· Ability to enter, transcribe, record, store, or maintain information in either written or electronic form.
· Knowledge of USPS services.
· Intermediate level computer (PC) skills: MS Word, Excel, web browsing, e-mail.
· Good organizational skills.
· Able to work in a crowded area.
· Able to work with constant interruptions.
· Able to use a postage machine, electronic scale.
PHYSICAL QUALIFICATIONS :
· Must be able to lift packages, trays and tubes of mail up to 70 pounds.
· Must bend, stoop and kneel frequently.
· Must be able to spend a large part of the day standing up and moving around.
· Must be able to work under pressure from deadlines or goals.
· Must be able to work in a stressful environment.
Compensation for this position is $17.00 to $18.25 hourly. Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities. Benefits information is found at https://www.ccc.edu/departments/Benefits/
Other information: This position is represented by: The Federation of College Clerical and Technical Personnel Local 1708.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago.
TBD Additional Information