College Assistant: ESL Support & Data Entry

City University of New York; New York, Northern (NY, KY); Hybrid; USD 26,000 - 40,000; Part time

Job summary

The City University of New York's LaGuardia Community College is seeking a part-time College Assistant to support the ESL program and student services. You will handle inquiries, assist with registration and placement tests, and perform routine clerical duties in a busy college office.

Reporting to the ESL Program Director, you will contribute to data entry, file maintenance, and coordination with instructors, staff, and students in a fast-paced, diverse environment.

Qualifications

• Preferred bilingual ability in English and Spanish.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and ability to learn new technologies.
• Ability to manage competing priorities and meet deadlines.
• Ability to collaborate effectively with diverse students, staff, and faculty with a high level of professionalism and customer service.
• Ability to work independently and collaboratively in a fast-paced, student-focused environment.

Responsibilities

• Respond to telephone, email, and in-person inquiries from students, faculty, and staff; clarify requests; provide follow-up communication when needed.
• Screen visitors and phone calls and refer inquiries to appropriate staff or to other offices as appropriate; take and forward messages to staff.
• Assist students with registration, scholarship applications, and refund processes.
• Perform routine clerical work; maintain student files, make copies, and perform related tasks as required.
• Contact students via email or phone to schedule them for placement tests.
• Review and verify accuracy of student registration data and enter student data in the program registration system.
• Assist instructors with daily needs, including printing pickups, copier issues, and requests for office supplies.
• Assist staff with routine tasks and special projects.
• Other duties as assigned.

Skills

Bilingual English Spanish

Strong organizational time management

Microsoft Office proficiency

Prioritization and deadlines

Diversity collaboration

Independent and team work

Job description

The City University of New York's LaGuardia Community College is seeking a part-time College Assistant to support the ESL program and student services. You will handle inquiries, assist with registration and placement tests, and perform routine clerical duties in a busy college office.

Reporting to the ESL Program Director, you will contribute to data entry, file maintenance, and coordination with instructors, staff, and students in a fast-paced, diverse environment.