Collector

Creative Financial Staffing, LLC; Woodridge (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking an experienced Collector to join our busy accounts receivable team during a high-volume period. This onsite role is ideal for someone who enjoys problem-solving, communicating with customers, and collaborating with internal teams.

The position involves managing B2B collections on past-due accounts (primarily 60+ days), handling invoices and payments inquiries, and coordinating with sales and operations to ensure billing accuracy.

Qualifications

• 2–3+ years of B2B collections or AR experience.
• Comfortable being on the phone and communicating with customers.
• Strong investigation and follow‑up skills.
• Basic Excel skills (spreadsheets, sorting, data review).
• Easygoing, team‑oriented personality.

Responsibilities

• Manage B2B collections on past-due accounts (primarily 60+ days).
• Respond to customer calls and emails regarding invoices and payments.
• Research and resolve billing discrepancies and misapplied payments.
• Coordinate with sales and operations teams to ensure billing accuracy.
• Work across multiple systems to review account and service details.

Skills

B2B collections

AR experience

Phone communication

Excel basics

Investigative skills

Teamwork

Job description

Collector (Accounts Receivable)

We’re seeking an experienced Collector to support a busy accounts receivable team during a high-volume period. This is an onsite role ideal for someone who enjoys problem-solving, working with customers, and collaborating with internal teams.

What You’ll Do:

• Manage B2B collections on past-due accounts (primarily 60+ days)
• Respond to customer calls and emails regarding invoices and payments
• Research and resolve billing discrepancies and misapplied payments
• Coordinate with sales and operations teams to ensure billing accuracy
• Work across multiple systems to review account and service details

What We’re Looking For:

• 2–3+ years of B2B collections or AR experience
• Comfortable being on the phone and communicating with customers
• Strong investigation and follow‑up skills
• Basic Excel skills (spreadsheets, sorting, data review)
• Easygoing, team‑oriented personality

Schedule & Details:

• Monday–Friday, 8:00 AM–4:00 PM
• Onsite role
• No overtime anticipated
• Temporary project assignment

If you’re a hands‑on collector who enjoys a collaborative, fast‑paced environment, this is a great opportunity to jump in and make an impact.