Collector

Yes! Communities; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

401(k) with company match

Life insurance

Job summary

YES Communities in Indianapolis, IN is seeking a Collector to manage payments from residents, follow up on delinquencies, and coordinate rent, utilities and fees. The role may involve cold calling, visits, texts and emails to address overdue accounts.

You will also handle office tasks, support the Sales and Leasing team, ensure compliance with Fair Housing, and collaborate with legal counselors as needed. A valid Indiana driver’s license and high school diploma are preferred.

Qualifications

• Excellent oral and written communication skills.
• Must be self-motivated, independent, and able to work with minimal supervision.
• High level of attention to detail.
• Strong conflict resolution and time management skills.
• Computer skills including Microsoft Office software products.
• Ability to work some evening and/or weekend hours.

Responsibilities

• Collect, process and document collection efforts/payments from residents and assist them with electronic payment set-up.
• Answer phones and greet customers in a courteous and professional manner.
• Prepare and hand deliver correspondence including collection notices as directed by management.
• Maintain office files and equipment, and provide administrative support where needed.
• Work with legal counselors and loan partners on collection efforts, loan modifications, and executing legal proceedings.
• Provide backup support for the Sales and Leasing Agent or other community team members.
• Follow all Fair Housing and proper collection practices.

Skills

Communication skills

Self-motivated

Attention to detail

Conflict resolution

Microsoft Office

Evening/weekend hours

Education

High school diploma or equivalent

Valid Indiana driver’s license

Tools

Microsoft Office

Job description

2135 Redland Rd, Indianapolis, IN 46234, USA

Job Description

Posted Tuesday, August 4, 2026 at 4:00 AM

About YES: Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Collector Position Overview

As a Collector your primary responsibility is collecting payments, following up on delinquencies and coordinating payments for rent, utilities, and fees. This may involve cold calling, visiting residents, and using texts and emails to address overdue accounts. You will also manage office tasks such as preparing correspondence, answering phones, and greeting customers.

Collector Essential Functions

• Collect, process and document collection efforts/payments from residents and assist them with electronic payment set-up
• Answer phones and greet customers in a courteous and professional manner
• Prepare and hand deliver correspondence including collection notices as directed by management
• Maintain office files and equipment, and provide administrative support where needed
• Work with legal counselors and loan partners on collection efforts, loan modifications, and executing legal proceedings
• Provide backup support for the Sales and Leasing Agent or other community team members
• Follow all Fair Housing and proper collection practices
• Additional duties as assigned by management and are subject to change

Collector Required Skills

• Excellent oral and written communication skills
• Must be self-motivated, independent, and able to work with minimal supervision
• High level of attention to detail
• Strong conflict resolution and time management skills
• Computer skills including Microsoft Office software products
• Ability to work some evening and/or weekend hours

Collector Education and Experience

• A valid in-state driver’s license is required
• High school diploma or equivalent is preferred
• Previous collections experience is preferred
• Proficiency in Microsoft Office and industry specific software products

Your safety matters to us. To protect yourself from potential scams, remember that Yes Communities recruiters only contact you from @yescommunities.com email addresses. Be cautious of emails from other domains. Legitimate Yes Communities recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit yescommunities.com/careers/ directly for confirmed position openings.

The YES Difference

• Competitive salary
• Comprehensive health benefits
• Life, long and short-term disability insurance
• 401(k) with company match

YES I can help *YES We are a team * YES We add value * YES We build community

YES Communitiesis an Equal Opportunity Employer

2135 Redland Rd, Indianapolis, IN 46234, USA