Collector

Gravity Diagnostics; Ashland (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Gravity Diagnostics is seeking a dedicated specimen collection assistant to perform urine and toxicology collections and support a patient‑centered care model. You will liaise between the lab and customers, while handling administrative duties and maintaining accurate records.

The role emphasizes confidentiality, precise paperwork, inventory control, and adherence to laws and company policies in a fast-paced setting.

Qualifications

• Demonstrates effective communication with all department staff.
• Uses communication and record-keeping technologies efficiently.
• Follows professional code of conduct and company guidelines.
• Keeps work highly organized and efficient.
• Shows reliability, dedication and initiative.
• Adapts to a fast-paced, high-volume environment.
• Manages deadlines and time constraints effectively.

Responsibilities

• Ensure patient paperwork is completed accurately at the time of collection.
• Conduct specimen collections following procedures and client requirements.
• Adhere to confidentiality and HIPAA requirements.
• Monitor inventory and ensure supplies are stocked.
• Update and maintain client contact information and records.
• Maintain current information training on urine collections.
• Check-in daily and provide weekly account updates with lab staff.
• Comply with applicable state and federal laws and guidelines.
• Undertake other duties as assigned.

Skills

Communication skills

Record-keeping tech

Professional conduct

Organization

Reliability

Adaptability

Time management

Job description

You will be responsible for specimen collection including various types of toxicology and urine . You will act in the best interest of patient care and Gravity Diagnostics while serving as a liaison between our lab and our customers. This role will also perform a wide variety of administrative/clerical duties.

Responsibilities and Duties:

• Ensure that all patient paperwork is filled out correctly and all necessary information has been captured at the time of the collection
• Conduct specimen collections competently, following collection procedures and customer requirements and instructions to deliver a quality specimen collection service at customer locations
• Adhere to confidentiality expectations and HIPAA requirements
• Responsible for monitoring inventory and ensuring supplies are stocked
• Update and maintain client contact information and records, as necessary
• Keep and maintain most current information training on patient urine collections
• Check-in daily and provide weekly updates of account information with office staff including the lab's technologists and/or manager, as directed
• Adhere to all State and Federal laws, guidelines and regulations including compliance
• Other duties as assigned

Required Skills and Abilities:

• Demonstrate effective communication skills in working with all department staff.
• Use communication and record-keeping technologies efficiently
• Act responsibly and follow professional code of conduct as set forth by the company and senior personnel
• Work in a highly organized and efficient manner
• Demonstrate high level of reliability, dedication, and initiative
• Willingness to adapt to a fast-paced, high volume ever-changing environment
• Capability to handle time constraints and effectively manage deadlines