Collections Specialist: Patient Billing & Cash Flow

Byram Healthcare Centers, Inc.; Downers Grove (IL); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k)

Job summary

Accendra Health in Downers Grove, IL, is hiring a Collections Associate to service customer accounts, ensure timely remittances, and resolve billing issues. The role focuses on accurate billing and maintaining account integrity.

You will interact with customers and payers by phone and email, edit and resubmit claims, and document activities in the ERP system. A high school diploma and 1+ year of customer service help you succeed; Microsoft Office skills are essential.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Proficient in Word, Excel, and Outlook.

Responsibilities

• Accurately bill customer accounts and assure timely remittance.
• Follow up with payers to facilitate uninterrupted cash flow.
• Handle customer collection calls and resolve billing issues.
• Prepare and review claims for submission.
• Document activities in the ERP system.

Skills

Communication skills

Phone etiquette

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

ERP system

Job description

Accendra Health in Downers Grove, IL, is hiring a Collections Associate to service customer accounts, ensure timely remittances, and resolve billing issues. The role focuses on accurate billing and maintaining account integrity.

You will interact with customers and payers by phone and email, edit and resubmit claims, and document activities in the ERP system. A high school diploma and 1+ year of customer service help you succeed; Microsoft Office skills are essential.