Collections Specialist- 3698582

AMS Staffing Inc.; Boston (MA); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Awesome benefits

Job summary

AMS Staffing Inc. is seeking a Collections Specialist in a hybrid setup (New York or Boston) to drive AR collection efforts, review invoices, and assist with billing processes.

The role involves coordinating with Billing Attorneys, preparing invoices, and handling e-billing and adjudication tasks while offering overtime as needed. The ideal candidate has 3+ years in collections within professional services, strong communication skills, and proficiency with Aderant and related tools.

Qualifications

• Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred.
• Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare).
• Exceptional computer skills with the ability to learn new software applications quickly.

Responsibilities

• Responsible for daily function of collection efforts, including inventory review and reviewing issues with attorneys to determine best strategy for collection.
• Manage accounts receivable and billing-related activities.
• Communicate AR information to office and firm management proactively and efficiently.
• Process client bills using Pre-bill Viewer and Aderant software.
• Submit electronic client invoices and accruals via various e-billing websites.
• Research and respond to accounting and billing questions; communicate with clients as needed.
• Review and edit pre-bills in response to attorney requests and legal support staff input.
• Analyze client balances and client ledgers (payments and applications).
• Apply deposits, retainers, and unapplied cash; assist with client refunds.

Skills

Communication

Time management

Attention to detail

Analytical thinking

Team collaboration

Education

Bachelor's degree in Accounting/Finance

Tools

Aderant software

Concur

Prebill Viewer

Ebilling Hub

Excel

Job description

Please connect with me on LinkedIn as well @Steven Sigesmund

Job Title: Collections Specialist

Location: New York NY 10017 AND Boston MA 02110

Salary/Payrate: $85K-$95K annually and AWESOME benefits!!!

Work Environment: Hybrid (1-2 days WFH after initial 60 day ramp up period)

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION

The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
• Responsible for accounting functions including but not limited to accounts receivable and billing
• Proactively and efficiently communicates accounts receivable information to office and firm management
• Processes client bills using Pre-bill Viewer and Aderant software
• Submits electronic client invoices and accruals via various e-billing websites
• Researches and responds to accounting and billing questions; communicates with clients as needed
• Reviews and edits pre-bills in response to requests from attorneys and legal support specialists
• Analyzes client balances and client ledgers (payments and applications)
• Application and re-application of deposits, retainers, unapplied cash
• Assists with client refunds
• Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
• Develops and prepares collection and A/R related reports; account reconciliations
• Enters and maintains collection notes into our Dashboard/Aderant Collection system
• Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
• Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned
• Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

Qualifications

• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
• Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives
• Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Proactive in identifying accounting issues and providing solutions

Education & Prior Experience

• Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
• Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare
• Exceptional computer skills with the ability to learn new software applications quickly

Technology

• Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
• Proficiency with Windows-based software, strong Excel preferred
• Understanding of AI capabilities, limitations, and responsible use in a professional environment.
• Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.