Collections Specialist II

Cooper University Health Care; Camden (AL); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Job summary

Cooper University Health Care in the United States is seeking a Collections Specialist II to manage Accounts Receivable tasks related to the provider revenue cycle. The role requires responsiveness in a fast-paced central billing office environment and strong attention to customer experience.

The Collections Specialist II will review benefit explanations, contract language, and coordinate with payors and internal teams.

Qualifications

• 2–3 years Accounts Receivable resolution preferred
• Familiarity with third-party billing processes CPT/HCPCS and ICD-10 knowledge desired
• Knowledge of medical terminology, medical record review and reimbursement analysis preferred
• Epic experience is a plus

Responsibilities

• Act as the customer experience agent between payors, Cooper University Health Care patients and internal departments
• Review and translate explanations of benefits and payor contract language
• Maintain high volume invoice/account resolution and collaborate with staff and external customers

Skills

Accounts Receivable

Customer experience

CPT/HCPCS knowledge

ICD-10 knowledge

PHI/PII handling

Education

High School Diploma or Equivalent

Some college

Tools

Epic

Job description

About Us

AtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for Accounts Receivable tasks related to Cooper Universtiy Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment.

• The PB Collections Specialist will be flexible and responsive to changing priorities.
• The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments.
• The incumbent will be responsible for high volume and timely invoice/account resolution. The Collections Specialist II will be able to review and translate Explanations of Benefits as well as payor contract/benefit plan language.
• The incumbent will maintain a collaborative relationship with all levels of staff, internal and external customers.
• The Collections Specialist will be required to maintain all PHI/PII in accordance with Federal, State and CUHC polices and procedures

Experience Required

2 – 3 years Accounts Receivable resolution preferred with a strong focus on customer experience

Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired. Knowledge of medical terminology, medical record review and reimbursement analysis is preferred. Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function.

Epic experience is a plus

Education Requirements

High School Diploma or Equivalent required; some college preferred

Salary Min ($)

USD $21.00

Salary Max ($)

USD $33.00