Collections Specialist I – Healthcare Billing & Payments

Guardian Pharmacy; Virginia; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental and Vision

HSA/FSA

Basic Life & AD&D

Long-Term Disability

Short-Term Disability

Dependent Care FSA

Paid holidays

Generous vacation

EAP

Guardian Angels

Job summary

Southern Pharmacy Services, part of the Guardian family, seeks a billing and collections specialist in Gainesville, Virginia. You will handle invoicing, letters, and communications with facilities and insurers to support accurate billing and timely collections.

Open Monday–Friday, 8am–6pm, with rotating weekend shifts. We offer competitive pay and a benefits package including 401(k) matching, health, dental, and vision coverage, plus paid time off.

Qualifications

• 1+ years of related experience
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Responsibilities

• Make collection calls for outstanding invoices
• Assist in the production of the collection letters for review by Business Manager
• Communicate and establish good relationships with facilities to obtain information as needed to assist with billing, patient set-up, and collections
• Make outgoing calls to insurers, responsible parties and others to follow up on rejected claims and to garner accurate insurance information
• Assist Business Manager with credit card payments, statement inquiries, audits, and collections
• Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner
• Other essential functions and duties may be assigned as needed

Skills

Work Ethic/Integrity

Relational

Strategy and Planning

Problem Solving

Team Oriented

Education

High School Diploma or GED

Tools

Pharmacy operations system

Job description

Southern Pharmacy Services, part of the Guardian family, seeks a billing and collections specialist in Gainesville, Virginia. You will handle invoicing, letters, and communications with facilities and insurers to support accurate billing and timely collections.

Open Monday–Friday, 8am–6pm, with rotating weekend shifts. We offer competitive pay and a benefits package including 401(k) matching, health, dental, and vision coverage, plus paid time off.