Collections Specialist – Delinquency Recovery & Support

Cayuga County Chamber of Commerce; City of Auburn (NY); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health

Vision

401K match up to 5%

Life Insurance

AD&D Insurance

PTO

Descripción de la vacante

Cayuga County Chamber of Commerce in Auburn, NY is seeking a Collections Specialist focused on delinquent loan accounts. You will contact members by phone and mail, monitor payments, and maintain accurate records to balance collection needs with goodwill.

Responsibilities include developing repayment plans, coordinating with attorneys for repossession if necessary, and ensuring compliance with state and federal debt collection regulations.

Formación

• Experience in Consumer Collections preferred.
• Credit Union experience helpful but not required.
• Ability to read and apply complex instructions clearly.

Responsabilidades

• Monitor payments and delinquency status for accounts.
• Make follow-up calls to delinquent borrowers.
• Develop workout plans and collect on overdue accounts.
• Notify co-signers about delinquency status.
• Update records in the recovery system.
• Coordinate with attorneys/agencies for repossession when needed.
• Prepare information for collection agencies.

Conocimientos

Independent work

Team player

Debt collection regulations

MS Office

Collection software

Herramientas

Collection software

Microsoft Office Suite

Descripción del empleo

Cayuga County Chamber of Commerce in Auburn, NY is seeking a Collections Specialist focused on delinquent loan accounts. You will contact members by phone and mail, monitor payments, and maintain accurate records to balance collection needs with goodwill.

Responsibilities include developing repayment plans, coordinating with attorneys for repossession if necessary, and ensuring compliance with state and federal debt collection regulations.