Collections Specialist - Customer-Focused, Results-Driven

US11345-AIRGAS Airgas USA, LLC; Lawrenceville (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Tuition assistance

Job summary

Airgas USA, LLC in Lawrenceville, GA is seeking a Collections Specialist Associate to manage past-due accounts, monitor delinquency, and support cash applications. The role emphasizes customer service and collaboration with Sales, Billing, and Contracts to resolve discrepancies and ensure timely remittance.

The position offers weekday hours, comprehensive benefits, 401(k) with company match, retirement, tuition assistance, and paid holidays.

Qualifications

• At least 5 years of commercial collection experience.
• Strong customer service mindset with collaborative approach.
• Ability to balance credit risk with business support.

Responsibilities

• Communicate with customers to collect on past due accounts.
• Monitor and manage assigned accounts.
• Contact customers via phone or email to resolve past due balances and remittance questions.
• Coordinate with Cash Applications to reconcile accounts.
• Review adjustments, credits and write-offs as needed.
• Maintain delinquency targets and 60+ day AR metrics.
• Collaborate with Sales, Billing and Shipping to manage accounts efficiently.

Skills

Commercial collections

Customer service

Phone & email collection

Job description

Airgas USA, LLC in Lawrenceville, GA is seeking a Collections Specialist Associate to manage past-due accounts, monitor delinquency, and support cash applications. The role emphasizes customer service and collaboration with Sales, Billing, and Contracts to resolve discrepancies and ensure timely remittance.

The position offers weekday hours, comprehensive benefits, 401(k) with company match, retirement, tuition assistance, and paid holidays.