Collections Specialist: Billing & Cash Reconciliation

Addison Group; Alpharetta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Addison Group in Alpharetta, GA seeks a Collections Specialist to manage past due accounts and improve cash flow. You will handle calls, emails, and letters to collect balances, verify charges, and resolve billing discrepancies in a professional, customer-focused manner.

Ideal candidates have strong math and communication skills, proficient in MS Office, and experience in collections or accounting. Full-time role with business hours and eligible benefits.

Qualifications

• High school diploma or equivalent required.
• Previous collections experience required.
• Accounting degree or experience preferred.

Responsibilities

• Make collection calls to customers to collect on past due accounts.
• Troubleshoot billing discrepancies.
• Proactively communicate with customers to ensure timely payment.
• Correspond by emails, phone calls and letters to resolve errors and collect past due balances.
• Escalate collection matters to management when needed.
• Support audit requests as needed.

Skills

Excellent math

MS Office

Problem solving

Customer service

Reconciliation

Attention to detail

Communication

Time management

Education

High school diploma or equivalent

Accounting degree or experience preferred

Tools

MS Office

Job description

Addison Group in Alpharetta, GA seeks a Collections Specialist to manage past due accounts and improve cash flow. You will handle calls, emails, and letters to collect balances, verify charges, and resolve billing discrepancies in a professional, customer-focused manner.

Ideal candidates have strong math and communication skills, proficient in MS Office, and experience in collections or accounting. Full-time role with business hours and eligible benefits.