Collections Specialist (A/R)

GenServe; Coral Springs (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

GenServe is looking for a Collections Specialist to manage Accounts Receivable for a group of customers. The role involves monitoring overdue accounts, communicating with customers for timely payments, and resolving billing issues. Ideal candidates will have a bachelor's degree and strong communication skills, along with relevant experience in accounts receivable.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• At least 3 years related experience preferred.
• Knowledgeable about accounts receivable and maintaining general ledgers.

Responsibilities

• Monitor accounts receivable and identify overdue accounts.
• Contact customers to collect overdue amounts or negotiate payment plans.
• Resolve customer issues concerning billing.

Skills

Communication

Listening

Critical Thinking

Problem Solving

Negotiating

Patience

ERP Systems

Education

Bachelor’s degree in Business, Accounting, or related field

Job description

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Building High-Performing Teams | Specialized in Recruiting & Developing Top Sales Talent Across Industries

GenServe is seeking a Collections Specialist to join our growing organization. In this position, you will manage the Accounts Receivable (A/R) for a group of customers. You will communicate with these customers to ensure A/R aging accuracy and timely payment, produce appropriate back-up documentation as needed, and escalate non-paying customers.

Duties/Responsibilities:

· Monitor GenServe’s accounts receivable and identify overdue accounts.

· Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.

· Update Customer Aging’s as needed to ensure that all payments and credits are properly reflected. Deliver Aging’s regularly to each Customer

· Update customer contact information as needed to properly manage the account

· Resolve customer issues and complaints concerning billing

· Submit regular reports on the status of unpaid accounts to the sales team and management and seek collaboration on ways to receive payment

Required Skills/Abilities:

· Possess excellent communication skills – both written and verbal

· Possess excellent listening skills

· Is knowledgeable about accounts receivable and the process of maintaining general ledgers

· Demonstrates strong critical thinking, problem-solving and negotiating skills

· Demonstrates patience in a highly multi-tasked environment

· Proficiency with ERP systems

Education and Experience:

· Bachelor’s degree in Business, Accounting, or related field preferred.

· At least 3 years related experience preferred.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Oil and Gas

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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