Collections Specialist - $24-$26/hour - HYBRID

Alari Search, LLC; Independence Township (OH); Hybrid; USD 33,062,000 - 35,818,000; Full time

Benefits offered by this job

Hybrid work

Great benefits

Room for growth

Job summary

Alari Search, LLC is seeking a Collections Specialist for an immediate opening in a hybrid role near Brooklyn Heights, OH. The position is permanent, offering growth, stability, and a strong work/life balance. Expect $24-$26 per hour with paid overtime and solid benefits.

You will work with customers to optimize electronic payments, contact delinquent accountholders, and assist in cash collection by coordinating with Sales and Finance teams. Minimum 1 year of experience is required.

Qualifications

• Proficiency in Microsoft Office Suite; advanced Excel skills.
• Strong written and verbal communication abilities.
• Ability to communicate effectively with internal and external customers.
• Proactive problem-solving and willingness to contribute to solutions.
• Ability to anticipate needs and perform tasks independently.

Responsibilities

• Engage with customers to optimize electronic payment methods and remittance detail.
• Contacts delinquent account holders to request payment courteously.
• Identify delinquent amounts and inform Sales and Finance leadership as needed.
• Provide information to facilitate customer matching and payment.
• Coordinate communications with Sales and AR Supervisor.
• Receive and post customer payments to accounts.
• Advise customers on unpaid accounts and follow up.
• Initiate repossession or disconnect services when appropriate.
• Maintain records and status of customer accounts.

Skills

Excel

Communication

Problem solving

Adaptability

Proactiveness

Tools

Microsoft Office

Job description

Very reputable and growing manufacturing company located near Brooklyn Heights, OH. is looking for an Collections Specialist for an immediate need. This is a PERM position. Wonderful opportunity to join a really fun team, room for growth, stability and great work / life balance.

Highlights:

• $24-$26/ hour (paid overtime time and a half, OT will be very little if any)
• HYBRID
• Great benefits, room for growth and stability
• Minimum 1+ years of experience

Responsibilities:

• Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.
• Contacts delinquent accountholders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).
• Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance, as appropriate.
• Provides information to customers, as necessary, to facilitate customer matching and payment.
• Coordinates customer communication efforts with the Sales Team and Accounts Receivable Supervisor
• Receive and post payment to customer's account
• Advise and follow-up with customers on unpaid accounts
• Initiate repossession proceedings or disconnect service
• Keep records and status of customer's account

Qualifications:

• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong written and verbal communication skills.
• Ability to effectively communicate with both internal and external customers.
• Proactive problem-solving skills and a willingness to be part of the solution.
• Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.
• Flexibility to adapt to the evolving role and new processes.