Collections Specialist

Modern Pest Services; New York (NY); On-site; USD 43,680 - 49,920; Full time

Benefits offered by this job

Medical insurance

Dental and Vision plans

401(k) with employer match

Life insurance

Paid Time Off

Employee referral bonus

Job summary

JP McHale Pest Management is seeking a Collections Specialist in Buchanan, NY, to manage accounts receivable and actively pursue outstanding payments while maintaining positive client relationships.

The role requires strong negotiation, problem-solving, and clear written communication, with in-person work and collaboration across departments to ensure accurate billing and timely collections.

Qualifications

• Possess a high school diploma or GED.
• Associate degree preferred.
• At least 2 years of experience in Office Admin.
• Possess strong negotiation and problem-solving skills.
• Possess strong communication skills both verbally and in writing.
• Proficient in Microsoft Office or similar software.

Responsibilities

• Daily review of accounts receivable and identify outstanding balances.
• Make calls, send emails or texts to discuss overdue payments and negotiate payment plans.
• Investigate billing discrepancies and assist with payment disputes.
• Keep detailed records of debtor contacts, arrangements and resolutions.
• Collaborate with accounting or customer service for efficient collections and satisfaction.
• Understand company products, pricing and billing schedules to ensure correct charges.

Skills

Negotiation

Problem-solving

Communication

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

## Collections SpecialistApplylocations: Buchanan, NYtime type: Full timeposted on: Posted 6 Days Agojob requisition id: R-8703**Job Description:****Collections Specialist****Location:** Buchanan, NY**Job Type:** Full Time, In Person**Pay Rate:** $21 - $24 per hour**About Us:**JP McHale Pest Management is a leading provider of comprehensive pest management solutions for residential and commercial clients in the NY and CT area. We are dedicated to protecting health, property, and the environment through effective, safe, and sustainable pest control practices. Our team of skilled technicians and customer service professionals is committed to delivering exceptional results and building lasting relationships with our clients.**Job Summary:**We are seeking a highly motivated and detail-oriented Collections Specialist to join our administrative team. The Collections Specialist will be responsible for managing accounts receivable, actively pursuing outstanding payments from clients, and maintaining positive customer relationships. This role requires excellent communication, negotiation, and problem-solving skills, with a strong understanding of financial processes and customer service in a service-based industry.**DUTIES AND RESPONSIBILITIES:*** Daily review of accounts receivable report, identifying outstanding balances, and tracking the status of each account* Making phone calls, sending emails, and/or text notification to debtors to discuss overdue payments and negotiate payment plans* Addressing customer queries, investigating billing discrepancies, and assisting with payment disputes* Keeping detailed records of all contacts with debtors, payment arrangements, and any resolutions reached* Collaborating with other departments, such as accounting or customer service, to ensure efficient collections and customer satisfaction* Become knowledgeable about company products and services, pricing structure, ensuring correct application of billing fees, rates and schedules.* Able to multi-task and follow through with details accurately and completely.**JOB REQUIREMENTS:*** Possess a high school diploma or GED* Associate degree preferred* At least 2 years of experience in Office Admin* Possess strong negotiation and problem-solving skills* Possess strong communication skills both verbally and in writing.* Proficient in Microsoft Office or similar software.**Benefits Offered!*** Medical insurance* Dental & Vision plans* 401(k) Savings Plans (Traditional & Roth with employer match)* Life insurance, 100% company paid (with options to buy up)* Long and short-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options* Paid Time Off* Employee Referral Bonus Plan* ***Competitive Salary, DOE**** ***Equal Opportunity Employer**** ***JP McHale Pest Management is a Drug-Free Workplace**** ***Background Checks Required***