Collections Specialist

KBW Financial Staffing & Recruiting; Boston (MA); On-site; USD 65,000 - 70,000; Full time

Job summary

KBW Financial Staffing is seeking a Collections Specialist in Boston, MA to manage accounts receivable, follow up on overdue invoices, and collaborate with billing teams. The role offers on-site work with potential hybrid flexibility after training, with compensation of $65-70K depending on experience.

Ideal candidates have 2+ years in collections or AR, excellent communication skills, and proficiency in MS Office and AR software. Join a well-known professional service firm in Boston.

Qualifications

• 2+ years in collections, billing, or AR.
• Detail-oriented with ability to resolve payment discrepancies.
• Strong written and verbal communication with clients and teams.
• Proficient in MS Office and AR software.

Responsibilities

• Manage accounts receivable by posting payments, resolving discrepancies, processing write-offs and appeals.
• Follow up on overdue invoices with clients, adjusters, and claim representatives to ensure timely collections.
• Partner with billing teams to resolve invoice issues, deductions, and payment disputes.
• Maintain accurate AR records, prepare reports, and provide excellent customer service while meeting deadlines.

Skills

Attention to detail

Communication skills

Customer service

Tools

Microsoft Office

AR software

Job description

KBW Financial Staffing is working with a well-known professional service firm in Boston, MA looking for a Collections Specialist to join their team. This position is on-site with potential flexibility for a hybrid schedule after training paying $65-70K depending on experience.

The Responsibilities For This Role Will Include

• Manage accounts receivable by posting daily payments, resolving discrepancies, and processing write-offs and appeals.
• Follow up on overdue invoices with clients, adjusters, and claim representatives to ensure timely collections.
• Partner with billing teams to resolve invoice issues, deductions, and payment disputes.
• Maintain accurate AR records, prepare reports, and provide excellent customer service while meeting deadlines.

The Experience Required For This Role

• 2+ years of experience in collections, billing, or accounts receivable
• Strong attention to detail with experience resolving payment discrepancies and reconciling invoices.
• Excellent written and verbal communication skills with the ability to build relationships with clients and internal teams.
• Proficient in Microsoft Office (Outlook, Word) and AR software, with strong organizational and time management skills.

Compensation: $65-70K

*KBW789*