Collections Specialist

KBW Financial Staffing & Recruiting; Andover (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

KBW Financial Staffing & Recruiting is seeking a Back Collections Specialist in Andover, MA to support a Lawrence/Andover area client. The role focuses on aging accounts, past-due outreach, and customer service excellence.

Key responsibilities include reviewing aging balances, negotiating terms, assisting with payment plans, and documenting collection attempts to maintain accurate records. 1+ year of similar experience is required.

Qualifications

• 1+ years of experience in a similar role.

Responsibilities

• Review aging and reaching out on past-due accounts
• Assisting with payment plans and negotiating terms
• Maintaining documentation of attempted collections

Skills

Customer service

Past-due collections

Communication

Job description

Back Collections Specialist
Collections Andover , Massachusetts Perm 60000 Jul 20, 2026 $60000.00 - $80000.00 KBW Financial Staffing & Recruiting is working with a client in the Lawrence/Andover MA area looking to add a Collections Specialist to the team! We are looking for someone with previous collections experience and a strong customer service acumen.
Responsibilities:

• Reviewing aging and reaching out on past-due accounts
• Assisting with payment plans and negotiating terms
• Maintaining documentation of attempted collections

Qualifications:

• 1+ years of experience in a similar role

Compensation: $60-80k/year DOE