Collections Specialist

CFS; Akron (OH); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Growing, team-oriented company

Supportive leadership that values your

Ability to build client relationships

Competitive compensation and benefits

Stable work environment with work-life

Job summary

CFS in Fairlawn, OH is seeking a Collections Specialist to monitor and manage accounts, ensuring timely payments from business clients. On-site role with standard Monday–Friday schedule, offering a steady, team-focused environment.

You will communicate via phone, email, and written correspondence, resolve disputes, and prepare aging reports for management; you should have a high school diploma and 2+ years in B2B collections, with strong negotiation and customer service skills.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in B2B collections or accounts receivable.
• Strong negotiation and communication skills.
• Professional, persistent, and customer-service oriented.

Responsibilities

• Monitor and manage assigned accounts to ensure timely payment of outstanding invoices.
• Contact business clients via phone, email, and written correspondence regarding past due accounts.
• Investigate and resolve discrepancies or disputes that delay payment.
• Prepare regular aging reports and updates for management.

Skills

Negotiation

Communication

Customer service

Persistence

Education

High school diploma or equivalent

Job description

• Supportive leadership that values your ideas
• Opportunity to build meaningful client relationships and play a key role in cash flow success
• Competitive compensation and benefits package
• Stable work environment with work-life balance in mind

Job Title:

Collections Specialist

Location:

On Site in Fairlawn, OH

Schedule:

Monday - Friday

Salary:

$37,440 - $41,600

Why Work Here?

• Growing, team-oriented company
• Supportive leadership that values your ideas
• Opportunity to build meaningful client relationships and play a key role in cash flow success
• Competitive compensation and benefits package
• Stable work environment with work-life balance in mind

Key Responsibilities

• Monitor and manage assigned accounts to ensure timely payment of outstanding invoices
• Contact business clients via phone, email, and written correspondence regarding past due accounts
• Investigate and resolve discrepancies or disputes that delay payment
• Prepare regular aging reports and updates for management

Qualifications

• High school diploma or equivalent
• 2+ years of experience in B2B collections or accounts receivable
• Strong negotiation and communication skills
• Professional, persistent, and customer-service oriented