Collections Representative I

Canon Virginia, Inc; Farnerville (NJ); Ibrido; USD 36.000 - 42.000; Tempo pieno

Descrizione del lavoro

Canon Financial Services, Inc. is seeking a Collections Representative I to manage past-due accounts, focusing on balances aged 1–30 days and those delinquent beyond 31 days. The role supports a hybrid work schedule with in-office Wednesdays and Thursdays, and remote work on other days as needed.

The ideal candidate will demonstrate attention to detail, reliability, and effective communication to restore customer accounts while upholding service standards.

Mansioni

• Manage past-due accounts including balances aged 1–30 days and accounts delinquent beyond 31 days.
• Communicate with customers to negotiate payment arrangements and resolve delinquent balances.

Descrizione del lavoro

About the Role

Canon Financial Services, Inc. (CFS) is located in Burlington, NJ. Canon Financial Services, Inc. (CFS) is a dynamic and forward-thinking organization committed to building meaningful partnerships and delivering innovative financial solutions. We take pride in driving exceptional customer experiences while upholding the highest standards of operational excellence, integrity, and inclusion. We are seeking a Collections Representative I (Representative, Collections I) to join our team. In this role, you will be responsible for managing past-due accounts, including customers with balances aged 1–30 days as well as accounts exceeding 31 days delinquency. This position offers a hybrid work schedule requiring you to be in the office Wednesdays and Thursdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.