Collections Representative

Mintzer Sarowitz Zeris & Willis PLLC; Garland (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and STD, LTD

Life Insurance

401K Retirement Plan

Job summary

A dynamic law firm is seeking a Collections Representative to manage past due invoices and client relations. The ideal candidate will have over 4 years of collections experience, preferably in a law firm or B2B environment. Strong communication and multitasking skills are necessary. This full-time position offers comprehensive benefits including medical, dental, vision, and a retirement plan.

Qualifications

• 4+ years of experience in Collections.
• Collections experience in a law firm or business to business (B2B).
• Familiarity with laws related to debt collection (e.g. FDCPA).

Responsibilities

• Daily calls and emails to clients and vendors to follow up on past due invoices.
• Resolve billing and customer credit issues.
• Investigate historical data for each debt or bill.

Skills

Verbal and written communication skills

Organizational and time management skills

Problem-solving and critical thinking skills

Accuracy and attention to detail

Multitasking capabilities

Education

High School Diploma/GED or higher education

Tools

Excel

Word

Caret Legal software

Job description

The Mintzer Sarowitz Zeris & Willis PLLC firm is seeking a dynamic and detail-oriented Collections Representative with 4+ years of experience in Collections. This candidate will work closely with the Accounts Receivable/Collections Specialist for the firm.

Collections Representative Responsibilities:

• Daily calls and emails to clients and vendors to follow up on past due invoices.
• Follow up on past due third-party vendor invoices. (30 days).
• Speak with clients and resolve issues in a calm manner.
• Daily updates and follow-up on expected receipts.
• Ability to multitask and navigate through several platforms.
• Ability to prioritize heavy incoming mail.
• Investigate historical data for each debt or bill.
• Process payments and refunds.
• Resolve billing and customer credit issues.
• Update account status records and collection efforts.
• Report on collection activity status.
• Other tasks as assigned by management.

Collections Representative Qualifications:

• High School Diploma/GED or higher education.
• Collections experience in a law firm or business to business (B2B).
• Accuracy and attention to detail.
• Multitasking capabilities.
• Verbal and written communication skills.
• Organizational and time management skills.
• Strong problem-solving and critical thinking skills.
• Ability to adapt to a fast-paced environment and work well with team members.
• Familiarity with laws related to debt collection (e.g. FDCPA).
• Knowledge of Excel and Word.
• Knowledge of Caret Legal software is a huge plus.
• Medical, Dental, Vision, and STD, LTD.
• Life Insurance, 401K Retirement Plan.

Come and join a supportive, team-centered firm where success and growth is cultivated and celebrated!

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Accounting/Auditing and Customer Service

Industries

• Business Consulting and Services and Law Practice