Collections & Recoveries Manager — Vendor Performance

Forbright, Inc.; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

Forbright, Inc. is a nationwide full-service bank and commercial lender focused on personal banking and creative financing solutions for middle market businesses and investors.

The role centers on leading collections performance by coordinating with a network of third-party vendors, refining strategies for various delinquency stages, and ensuring vendors meet defined targets while enhancing borrower experience and cost efficiency.

Responsibilities

• Drive collections and recovery performance across a network of third-party vendors in a master servicer model
• Execute and optimize strategies across early- and late-stage delinquency (1-120+ days past due) and post charge-off recoveries
• Hold vendors accountable to defined performance targets
• Identify opportunities to improve collections effectiveness, cost efficiency, and borrower experience

Job description

Forbright, Inc. is a nationwide full-service bank and commercial lender focused on personal banking and creative financing solutions for middle market businesses and investors.

The role centers on leading collections performance by coordinating with a network of third-party vendors, refining strategies for various delinquency stages, and ensuring vendors meet defined targets while enhancing borrower experience and cost efficiency.