Collections Manager

Experis Austria; Hoboken (NJ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401k options

Weekly pay with direct deposit

Consultant Care support

Free training to upgrade your skills

Dedicated Career Partner to help you

Job summary

Experis Austria in Hoboken, NJ seeks a Collections Manager (Cash Application & Collections Team Lead) to lead NA collections and cash application operations, manage ~ $800M in receivables, and collaborate across Credit, Sales, Customer Operations, and Finance.

The role emphasizes process improvement, governance of third-party partners, audit readiness, and driving cash flow and working capital performance in a fast-paced environment.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 5+ years of experience in AR, Collections, Cash Application, Credit, Finance Operations, or related area.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, aging, and working capital management.
• Experience leading high-volume operations and managing third-party providers, shared services teams, or external partners.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Proficiency with SAP, Excel, and PowerPoint, along with experience supporting transformation, transition, or process improvement initiatives.

Responsibilities

• Lead day-to-day North America Collections and Cash Application operations, ensuring priorities, service levels, and issue resolution remain on track.
• Manage approximately $800MM in receivables, driving cash flow performance, reducing overdue balances, and improving aging metrics.
• Partner with Credit, Sales, Customer Operations, Finance, customers, and external providers to resolve payment risks, deductions, disputes, and escalations.
• Manage third-party partner performance through governance routines, service reviews, performance tracking, and escalation management.
• Lead stakeholder meetings, operational huddles, and reporting activities while maintaining visibility into receivables performance and emerging risks.
• Support audit readiness, controls, business continuity, and process improvement initiatives, including automation opportunities and root-cause resolution.

Skills

Analytical skills

Problem solving

Communication

Stakeholder management

Leadership

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP

Excel

PowerPoint

Job description

Our client, a leading company in the consumer products industry, is seeking an Collections Manager - (Cash Application & Collections Team Lead) to join their team. The ideal candidate is a results-oriented finance professional with strong Accounts Receivable experience, proven leadership skills, and the ability to drive cash flow, working capital performance, and operational excellence in a fast-paced environment.

Job Title: Collections Manager (Cash Application & Collections Team Lead)

Location: Hoboken, NJ

Contract: 9 Months (extension possible)

Pay Range: $40 - $47 hourly

What's the Job?

• Lead day-to-day North America Collections and Cash Application operations, ensuring priorities, service levels, and issue resolution remain on track.
• Manage approximately $800MM in receivables, driving cash flow performance, reducing overdue balances, and improving aging metrics.
• Partner with Credit, Sales, Customer Operations, Finance, customers, and external providers to resolve payment risks, deductions, disputes, and escalations.
• Manage third-party partner performance through governance routines, service reviews, performance tracking, and escalation management.
• Lead stakeholder meetings, operational huddles, and reporting activities while maintaining visibility into receivables performance and emerging risks.
• Support audit readiness, controls, business continuity, and process improvement initiatives, including automation opportunities and root-cause resolution.

What's Needed?

• Bachelor's degree in Finance, Accounting, Business, or a related field preferred; equivalent experience will be considered.
• 5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or a related area.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, aging, and working capital management.
• Experience leading high-volume operations and managing third-party providers, shared services teams, or external partners.
• Strong analytical, problem-solving, communication, and stakeholder management skills with the ability to drive issue resolution across multiple functions.
• Proficiency with SAP, Excel, and PowerPoint, along with experience supporting transformation, transition, or process improvement initiatives.

What's in it for me?

• Medical, Dental, Vision, 401k options
• Weekly pay with direct deposit
• Consultant Care support
• Free training to upgrade your skills
• Dedicated Career Partner to help you achieve your career goals