Collections Manager

Byrider; Fond du Lac (WI); On-site; USD 50,000 - 85,000; Full time

Job summary

An established industry player is seeking a Collections Manager to oversee account management and enhance customer satisfaction. This role offers a competitive salary with growth potential and extensive training. Enjoy a balanced work schedule with no Sundays and a supportive environment. Join a national company with a strong reputation in the finance sector and contribute to its mission of delivering exceptional service. If you have a passion for leadership and collections, this opportunity is perfect for you.

Benefits

Great benefits & paid time off

Career growth potential

Extensive training & support

Cutting-edge systems & software

Qualifications

• Experience in managing collections accounts is crucial.
• Strong customer service skills are essential for this role.

Responsibilities

• Manage collections accounts and ensure customer satisfaction.
• Attend training classes and assist with credit origination.

Skills

First-party collections management experience

Customer service focus

Leadership ability

Computer proficiency

Sub-prime experience

Job description

Collections Manager

Car Now Acceptance Company is Byrider's exclusive lending company.

Collections Manager career opportunity!

Collections Manager Rewards:

• Annual compensation up to $85,000.00+
• $50k - $60k base + monthly incentive up to $2,300.00
• Great benefits & paid time off
• Career growth potential in multiple areas
• Extensive training & support
• Cutting-edge systems & software
• Industry-leading customer program
• National company located in 25 states
• Established company in business 36 years

Collections Manager Responsibilities:

• Collections account management
• Ensure customer satisfaction
• Attend training classes & meetings
• Assist with credit origination
• Ensure proper deal jacket audit scores
• Assist with verifications
• Complete customer interviews

CollectionsManager Requirements:

• First-party collections management experience
• Sub-prime experience is a plus
• Computer proficiency
• Customer service focus
• Leadership ability

Collections Manager Work Hours:

• No Sundays
• 5-day work week schedule
• Work most Saturdays with a weekday off
• One weekend off a month
• Store hours: M-F 9-8, SAT 9-5
• 40-45 hours a week
• 2-3 nights until 8

Any keyword: Collections Manager, Collection Manager, Collections Management, Collection Management, Consumer Finance, Branch Finance Manager, Branch Collections Manager, First-party Collections