Collections Coordinator

Lineage; Novi (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Lineage is seeking a Collections Coordinator to manage delinquent accounts and support the AR processes across locations. The role involves ensuring timely reporting of financial results and assisting local facilities with credit applications and account guidance.

Ideal candidates will have a Bachelor's degree in Accounting and 2+ years in AR/collections, with strong Excel and Workday skills, and excellent communication and organizational abilities for a fast-paced environment.

Qualifications

• Bachelor's degree in Accounting or related field and/or equivalent experience.
• 2+ years AR experience with collections preferred.
• Understanding of accounting principles, practices and procedures.
• Proficient with Excel and Workday.
• Excellent interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to function in a high-paced environment with minimal supervision.

Responsibilities

• Maintain and monitors accounts receivable for specified market area based on company standard.
• Requests and pursue payment on delinquent accounts via communication with customers, identifying delinquent accounts requiring external collection efforts.
• Follows established guidelines to review and update account status and payments.
• Maintains log of payment promises and pertinent account details, scheduled follow-up communication with customer.
• Process credit applications and respond to credit inquiries from external and internal clients.
• Provide duplicate invoices and customer statements to customers.
• Coordinate communication with local Sales Managers and Office Managers addressing delinquent accounts and disputes.
• Researching as needed.
• Support AR Standards Committee by reviewing and providing credit standing of customers.

Skills

Excel

Workday

Communication

Organizational skills

Attention to detail

Interpersonal skills

Education

Bachelor's in Accounting

Tools

Microsoft Office

Job description

The Collections Coordinator will facilitate collection of delinquent accounts along with assisting the local facilities with guidance on outstanding accounts and initial credit application process. This role will carry out various AR processes and procedures to ensure efficient, timely and accurate reporting of financial results to corporate accounting each month.

This role provides additional administrative support as needed, including working with the local Sales Managers and General Managers maintaining the Account Receivables ensuring locations are adhering to the company standard.

Essential Job Duties & Responsibilites

• Maintain and monitors accounts receivable for specified market area based on company standard.
• Requests and pursue payment on delinquent accounts via communication with customers, while identifying delinquent accounts requiring external collection efforts.
• Follows established guidelines to review and update account status and payments.
• Maintains log of payment promises and pertinent account details, scheduled follow-up communication with customer.
• Process credit applications and responding to credit inquiries from external and internal clients.
• Provide duplicate invoices and customer statements to customers.
• Coordinate communication with local Sales Managers and Office Managers addressing delinquent accounts and disputes. Researching as needed.
• Support AR Standards Committee by reviewing and providing credit standing of customers.

Qualifications (knowledge, Skills & Abilities)

• Bachelor's degree in Accounting or related field and/or equivalent experience.
• 2+ years of experience in the accounts receivable with concentration in collections preferred.
• Working understanding of accounting principles, practices and procedures.
• Proficient computer skills including Microsoft Office Suite, with a strong focus on Excel, and Workday.
• Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced environment with minimal supervision.

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.