Accounts Receivable Coordinator/Collections

Lkq; Atlanta (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with generous company match

Company‑paid life insurance

Long‑term disability

Short‑term disability

Employee assistance program

Tuition assistance program

Employee discounts

Job summary

LKQ in Atlanta seeks an Accounts Receivable Specialist to manage payments, apply customer receipts, and resolve outstanding balances. You will research discrepancies, process bank deposits, and support collections efforts while maintaining a professional, can-do attitude.

The role requires at least 3 years in accounts receivable or collections, strong Excel skills, and clear communication with customers and internal teams.

Qualifications

• Minimum 3+ years of experience in collections.
• Strong communication and customer service skills.
• Proficient in Microsoft Excel and MS Office.
• Ability to prioritize, problem-solve, and multitask.
• Interact with customers to resolve outstanding issues and disputes.

Responsibilities

• Reinstates invoice amounts from NSF checks and chargebacks.
• Process payment transfers and apply payments from customers.
• Research and apply bank reconciliation adjustments.
• Enter customer rebates and adjust misapplied payments.
• Assign bad debt accounts to collection agencies.
• Prepare reports and reduce AR delinquency via outreach.
• Open mail, answer phones, and support billing inquiries.
• Maintain accurate aging reports and support audits.

Skills

Collections experience

Customer service

Communication

Multitasking

Problem solving

Attention to detail

Tools

Microsoft Excel

MS Office

Job description

Assist locations with research and training. Responsible for payments, research for sites and customers, reverse credit card chargebacks/NSF checks, adjustments for payments/credit memos, and applying corporate receipts. May assist analysts, bank reconciliation supervisors, accounts payable, IT, and managers/controllers.

Essential Job Duties

• Reinstates invoice amounts from NSF check returns and credit card chargebacks.
• Process payment transfers.
• Research and apply bank reconciliation adjustments.
• Apply payments received from customers, UPS, and corporate.
• Enter customer rebates.
• Research payment applications and adjust incorrect payment applications by branch personnel.
• Assign bad debt accounts to collection agencies.
• Set up I/C accounts.
• Assumes other duties as assigned.
• Approve credits, submit tax certificates and credit of tax, manage complex accounts, contact customers for payment, and other tasks as requested.
• Maintain a "can do" attitude, multitask in a fast‑paced environment, and work within a team.
• Computer literate with Microsoft Excel knowledge.

Additional Duties (LKQ Services)

• Prepare reports as required by management.
• Reduce AR delinquency by emailing and calling customers.
• Prepare, sort, copy, file, and mail invoices, receipts, checks, and correspondence.
• Prepare weekly manual deposits.
• Answer phone to assist customers with payments.
• Open mail daily.

Education & Experience

• Minimum 3+ years of experience in collections.
• Conduct account research and analysis.
• Prepare and maintain various aging reports.
• Ability to prioritize, problem‑solve, and multitask.
• Interact with customers to resolve outstanding issues and disputes.
• Manage workload while taking inbound and making outbound calls.
• Excellent communication and strong customer service skills.
• Solid Microsoft Office skills required – Word, Excel, Outlook.
• Identify and execute necessary adjustments.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) with generous company match.
• Company‑paid life insurance and long‑term disability.
• Short‑term disability.
• Employee assistance program.
• Tuition assistance program.
• Employee discounts.