Collections and Credit Specialist

Croell-Inc.; Billings (MT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Short-Term Disability

Life Insurance

Paid Time Off

Holiday Pay

Bereavement Pay

401(k) Match

Clothing Allowance

Job summary

Croell, Inc. in Billings, MT is seeking a Collections Specialist to manage collections, AR duties, and customer communications from our Montana location.

The role requires organization, deadline orientation, and strong communication/negotiation skills, with a two-year degree or equivalent experience. Reports to the Head of Accounts Receivable in Iowa and offers a comprehensive benefits package.

Qualifications

• Two-year degree or equivalent experience.
• Confidential handling of sensitive information.
• Ability to work independently and take ownership of responsibilities.
• Strong initiative and focus on continuous improvement.
• Good interpersonal and negotiating skills.
• Excellent time management and problem-solving skills.
• Proficiency with Microsoft Office and ERP/accounting systems.

Responsibilities

• Coordinate and track all collection efforts (letters, calls, etc.).
• Differentiate state notice requirements for collections.
• Research and document credit/collection information for reference.
• Process collection methods including small claims, garnishments, and liens.
• Work with management to track and collect doubtful accounts.
• Assist in COD account collections.
• Help develop and enforce company credit and collection policies.
• Address checks returned for insufficient funds.
• Investigate billing, payments, or sales tax issues and resolve.
• Monitor project prelien notice requirements.
• Maintain customer records, credit notes and payment plans.
• Cross-train and support team as needed.

Skills

Accounts Receivable

Collections experience

Communication skills

Detail-oriented

ERP systems

Microsoft Excel

Education

Two-year degree

Tools

ERP software

Microsoft Excel

Job description

Collections and Credit Specialist | Croell, Inc.

Founded in 1968 in a small town in Northeast Iowa, Croell, Inc. has quickly expanded into an industry leader across central North America. As a top concrete and aggregate multi-state supplier with more than 150 locations in the USA, we’re dedicated to providing top-notch products and customer service. But our business doesn’t stop there! We’re also a leading concrete and asphalt paving contractor, dedicated to completing jobs efficiently and effectively. While we plan to continue to grow and expand, we maintain the family-owned core, small-town values, and strong work ethic that built the foundation of our success. Croell, Inc. offers excellent employment packages and training programs. Visit our website to learn more about our company and the career opportunities currently available at www.croell.com .

Experience: Accounts Receivable or Collections experience preferred

Reports to: Head of Accounts Receivable in Iowa, no supervisory responsibility

Wage: $20-$24/hour depending on experience and qualifications

We believe our employees should be rewarded for the work they do and offer a strong benefit and incentive package.

• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• Annual Clothing Allowance

Job Summary:

The Collections Specialist will be responsible for collections based out of our Billings, MT location. The ideal candidate will have previous collection experience, be detail and deadline oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions.

For more information regarding this position, contact Liz at 641-229-8164.

Primary Responsibilities:

• Communication, tracking and coordination of all collection efforts (Letters, phone calls, etc.)
• Differentiate state requirements for notices and collection.
• Perform research needed regarding credit and collection and document for reference.
• Process various collection methods such as small claims, garnishments, and mechanics liens.
• Work with management to track and collect doubtful customer accounts.
• Assist in process of COD account collections.
• Contribute to creation and compliance with company credit and collection policies.
• Assist with checks returned for insufficient funds.
• Investigate issues in billing, customer payments, or sales tax, and work to resolve.
• Monitor projects to determine prelien notice requirements.
• Maintain customer information, credit notes, and payment plans.
• Cross-train and take on other duties assigned to support the team

Position Requirements:

We are looking for someone who is organized and detail oriented with great communication skills.The ideal candidate will have:

• Two-year degree or equivalent experience.
• Competence dealing with sensitive information in a confidential manner.
• Ability to work independently, show initiative, and take ownership of responsibilities.
• Self-motivation to exceed expectations with continuous improvement
• Strong interpersonal and negotiating skills
• Excellent time management and problem-solving skills.
• PC proficiency, particularly with Microsoft, while learning ERP and accounts receivable platforms
• Commitment to efficient collections processes utilizing technology

Preferred Skills and Knowledge:

• Experience in collections or accounts receivable.
• Accounting or legal background or education
• Experience in construction industry.

This position offers the opportunity to develop while contributing to a growing company.This right person will be comfortable working with a variety of stakeholders and have desire to monitor progress while managing multiple collection efforts.

Physical Requirements:

• Ability to reach below/at/above shoulders.
• Pushing/Pulling

Croell, Inc. is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected under federal, state or local law in the programs or activities which it operates.

Croell, Inc. is an E-Verify participating employer.

Equal Opportunity Employer, including disabled and veterans.