Collections Account Manager

Byrider; Waukesha (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Great benefits & paid time off

Opportunities for career growth

Job summary

A growing automotive finance company in Waukesha, WI is seeking a Collections Account Manager. This role offers a competitive hourly wage of $18.00 to $22.00 plus a monthly bonus that can reach up to $2,000. You will be responsible for managing collections accounts and ensuring exceptional customer service while working full-time onsite. Ideal candidates have at least 2 years of relevant experience and must pass a background check. Benefits include great health perks and opportunities for career growth.

Qualifications

• Minimum 2 years of experience in collections, customer retention, or related fields.
• Strong communication, computer, and customer service skills required.
• Willingness to work full-time onsite and pass a background check.

Responsibilities

• Manage collections accounts effectively.
• Assist with lending and credit origination processes.
• Ensure compliance within the branch operations.
• Deliver exceptional customer service.
• Utilize consumer finance software in daily tasks.
• Engage in ongoing training and professional development.

Skills

Good communication skills

Customer service skills

Computer skills

Tools

Consumer finance software

Job description

Byrider - W226S1700 Hwy 164 - Waukesha,WI53186

Collections Account Manager

New Ownership!

Would you enjoy earning a great income while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager

• $18.00 -$22.00 hour + monthly bonus up to $2,000.00!
• Annual compensation: $50,000.00 - $70,000.00
• Great benefits & paid time off
• Career growth to Manager or Specialist
• Industry-best customer program
• 36 years in business
• Growing national company

Responsibilities for Collections Account Manager

• Collections account management
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software
• Attend ongoing training classes

Hours for Collections Account Manager

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary
• Overtime as needed (OT pay)

Collections Account Manager Requirements

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check

Keywords: Collections, Customer Retention, Call Center, Collection, Consumer Finance, Credit, Lending, Account Management, Portfolio Management