Collections Specialist

Byrider; Hadley (KY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

401k

Job summary

Byrider in Bowling Green, KY is seeking a Collections Account Manager to join our consumer finance team. This full-time, onsite role focuses on collections, customer service, and retention while supporting lending activities and regulatory compliance.

Ideal candidates bring strong communication and computer skills, a background in collections, and the ability to pass a background check while thriving in a fast-paced, customer-focused environment.

Qualifications

• Strong communication and interpersonal skills are required.
• Experience in collections or related field is preferred.
• Ability to pass a background check and work 100% onsite.

Responsibilities

• Manage collections and support customer retention.
• Assist with lending/credit origination activities.
• Help ensure branch compliance with regulations.
• Demonstrate a high level of customer service in interactions.
• Work with consumer finance software to process accounts.

Skills

Good communication

Customer service

Computer skills

Tools

Consumer finance software

Job description

Collections Account Manager (Consumer Finance)

Byrider - 2210 Russellville Rd, Bowling Green, KY 42101

Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy earning great pay while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager:

• Competitive pay
• Full Benefits- Health, Dental, Vision, PTO, 401k
• Career growth opportunities
• Industry-best customer program
• 36 years in business
• Growing national company

Responsibilities for Collections Account Manager:

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software

Hours for Collections Account Manager:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• 5 day work week, Mon-Sat with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary

Requirements for Collections Account Manager:

• Good communication, computer & customer service skills
• Collections background necessary
• Able to work the hours listed & 100% onsite
• Able to pass a background check