Collections Account Manager

Byrider Franchising, LLC.; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

PTO

401k

Career growth opportunities

Job summary

Byrider Franchising, LLC. in Madison, WI, is looking for a Collections Account Manager. This role offers an annual compensation of ~$50,000.00 - $70,000.00, with hourly pay plus bonuses.

As a key part of our team, you will engage with customers, assist with lending/credit processes, and ensure compliance while working 100% onsite. Full benefits and opportunities for career growth are available.

Qualifications

• 2+ years of collections, customer retention, management, or related experience.
• Good communication, computer, and customer service skills.
• Able to work 100% onsite and pass a background check.

Responsibilities

• Handle collections and customer service for clients.
• Assist with lending and credit origination.
• Ensure branch compliance and customer satisfaction.
• Work with consumer finance software.

Skills

Collections experience

Customer retention

Communication skills

Customer service skills

Management experience

Job description

Byrider - 5234 High Crossing Blvd, Madison, WI 53718

Collections Account Manager (Consumer Finance)

New ownership! Immediate hire! Last position to complete our team. Open to all backgrounds and work history.

Would you enjoy earning great pay while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager

• Annual compensation: ~$50,000.00 - $70,000.00
• Hourly pay + monthly bonus
• Full benefits— Health, Dental, Vision, PTO, 401k
• Career growth to Manager or Specialist
• Industry-best customer program
• 36 years in business
• Growing national company

Responsibilities for Collections Account Manager

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software
• Attend ongoing training classes

Hours for Collections Account Manager

• Full-time (40 hours)
• 100% onsite
• No Sundays
• Work most Saturdays (shorter day) with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary
• Overtime as needed with OT pay

Requirements for Collections Account Manager

• 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
• Good communication, computer & customer service skills
• Able to work the hours listed & 100% onsite
• Able to pass a background check