Collections Specialist

Byrider; Bowling Green (KY); On-site; GBP 30,000 - 44,000; Full time

Benefits offered by this job

Full benefits (Health, Dental, Vision,

Job summary

Byrider in Bowling Green, KY is seeking a Collections Account Manager with experience in sales, customer retention, and call-center environments. You will handle collections activities, support credit origination, and ensure compliance while delivering strong customer service.

Join a growing national automotive consumer finance company that emphasizes quality service, career growth, and competitive benefits. 100% onsite, 40 hours/week, with a Monday–Saturday schedule.

Qualifications

• Excellent communication and customer-service skills.
• Basic computer literacy and ability to work with software.
• Background in collections or consumer finance preferred.

Responsibilities

• Manage collections and customer service interactions with customers.
• Assist with lending and credit origination processes.
• Ensure branch compliance and uphold quality service.
• Provide high level of customer service consistently.
• Operate consumer finance software to track accounts.

Skills

Communication skills

Computer skills

Customer service

Tools

Consumer finance software

Job description

Collections Account Manager (Consumer Finance)

Byrider - 2210 Russellville Rd, Bowling Green, KY 42101

Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy earning great pay while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager:

• Competitive pay
• Full Benefits- Health, Dental, Vision, PTO, 401k
• Career growth opportunities
• Industry-best customer program
• 36 years in business
• Growing national company

Responsibilities for Collections Account Manager:

• Collections, customer service, customer retention
• Assist with lending/credit origination
• Help ensure branch compliance
• Demonstrate a high level of customer service
• Work with consumer finance software

Hours for Collections Account Manager:

• Full-time (40 hours)
• 100% onsite
• No Sundays
• 5 day work week, Mon-Sat with a weekday off
• Location hours: Monday - Friday 9-7, Sat 9-4
• Shifts will vary

Requirements for Collections Account Manager:

• Good communication, computer & customer service skills
• Collections background necessary
• Able to work the hours listed & 100% onsite
• Able to pass a background check