Collection Specialist

Jobtailor; Mitchell (SD); On-site; USD 36,000 - 60,000; Full time

Job summary

Jobtailor in the United States is seeking a dedicated Collections Specialist to support patient accounts and help patients make sound financial decisions.

You will use collection software to manage accounts, apply proven techniques, and seek to maximize recoveries while maintaining the highest level of professionalism. This role requires 1-3 years in collections or call center environments and strong communication skills.

Qualifications

• 1-3 years experience in debt collection.
• 1-3 years of customer contact experience or call center environment experience.

Responsibilities

• Counsel patients on making sound financial decisions.
• Execute professional debt collection techniques to collect patient accounts.
• Accurately read, notate, and update collection accounts using collection software.
• Maximize collections while maintaining the highest degree of professionalism.

Skills

Debt collection

Patient counseling

Customer contact experience

Call center experience

Tools

Collection Software

Job description

• Responsible for counseling patients with respect to making sound financial decisions
• Execute professional debt collection techniques to collect patient accounts
• Accurately read, notate, and update collection accounts using collection software
• Counsel patients with respect to making sound financial decisions
• Maximize collections while maintaining the highest degree of professionalism

Requirements

• 1-3 years Experience in collections
• 1-3 years of customer contact experience or call center environment experience

Core Competencies

Demonstrates expertise in debt collection techniques and patient counseling, ensuring sound financial decisions while maximizing collections. Proficient in using collection software to manage accounts accurately and professionally.

Highest-signal resume keywords

• Debt Collection Techniques
• Patient Counseling
• Collection Software Proficiency
• Customer Contact Experience
• Call Center Experience

ATS Optimization Keywords

Hard Skills

• Debt Collection
• Account Management
• Financial Counseling
• Collections Reporting

Soft Skills

• Professionalism
• Communication

Industry Keywords

• Collections
• Patient Accounts
• Financial Decisions

Tools & Technologies

• Collection Software