Collection Agent

Dunham & Jones, Attorneys at Law, P.C.; Fort Worth (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Dunham & Jones Attorneys at Law, P.C. in Fort Worth seeks a full-time Collection Agent to manage balances and contact clients regarding payments.

You will negotiate payment plans, process payments by phone, and log every interaction while ensuring compliance with applicable rules and standards. The role favors candidates with bilingual abilities (English/Spanish) and prior sales or customer service exposure, but it is not required.

Qualifications

• High school diploma or GED required.
• Bilingual English and Spanish is preferred but not required.
• 1 year of sales, customer service or telemarketing experience is preferred but not required.
• Previous debt collection experience is preferred but not required.

Responsibilities

• Collecting balances
• Negotiating payment plans
• Collecting payments via credit card or direct debit via phone
• Logging every contact attempt and the outcome of the contact
• Updating system when debts are satisfied
• Review all applicable rules and practice standards to ensure compliance

Skills

Bilingual English/Spanish

Sales experience

Customer service

Education

High School Diploma

Job description

Dunham & Jones Attorneys at Law, P.C., a growing criminal defense law firm, seeks a full-time Collection Agent in our Fort Worth office.

Dunham & Jones, is a well-established and respected criminal defense law firm, a firm built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise.

Duties And Responsibilities Include

• Collecting Balances
• Negotiating payment plans
• Collecting payments via credit card or direct debit via phone.
• Logging every contact attempt and the outcome of the contact.
• Updating system when debts are satisfied.
• Review all applicable rules and practice standards to ensure compliance.

Education

• High school diploma or GED required.

Qualifications

• Bilingual (English and Spanish) is preferred but not required.
• 1 year of sales, customer service or telemarketing experience is preferred but not required.
• Previous debt collection experience is preferred but not required.

The Pay Range For This Role Is

18 - 20 USD per hour (Admin Office)