Collectibles & Toys Retail Specialist

Pop Mart; Livermore (CA); Hybrid; USD 19,000 - 26,000; Part time

Benefits offered by this job

Competitive compensation

Career development opportunities

Training and onboarding

Job summary

POP MART in Livermore, CA seeks an energetic Retail Sales Associate to deliver outstanding service and bring our collectible world to life. You will greet guests, share brand stories, recommend products, and process transactions while maintaining store presentation and inventory accuracy.

You will collaborate with the team to hit daily sales goals, support receiving shipments, and participate in stock replenishment. A passion for designer toys and pop culture will help you connect with customers.

Qualifications

• 1+ year of customer-facing retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to build rapport and upsell products.

Responsibilities

• Welcome and assist customers, sharing POP MART stories and product knowledge.
• Process purchases, returns, exchanges, and loyalty transactions.
• Maintain store cleanliness and presentation, stockroom organization, and inventory accuracy.
• Assist with receiving shipments and replenishment of merchandise.
• Collaborate with team to achieve daily sales goals and client satisfaction.
• Cross-train for Robo Shop replenishment and related inventory tasks.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma

Tools

POS system

Job description

POP MART in Livermore, CA seeks an energetic Retail Sales Associate to deliver outstanding service and bring our collectible world to life. You will greet guests, share brand stories, recommend products, and process transactions while maintaining store presentation and inventory accuracy.

You will collaborate with the team to hit daily sales goals, support receiving shipments, and participate in stock replenishment. A passion for designer toys and pop culture will help you connect with customers.