Collateral Insurance Specialist I

Simmons Bank; Searcy (AR); On-site; USD 35,000 - 48,000; Full time

Job summary

The Collateral Insurance Specialist I at Simmons Bank provides administrative and operational support to the collateral insurance team, ensuring accuracy of loan documentation and timely resolution of insurance-related matters.

This role collaborates with loan officers and agents to obtain required documentation, review weekly reports, and maintain compliant records for audits while upholding our commitment to customer-focused service.

Qualifications

• High school diploma or GED required.
• One year of related work experience preferred.
• Previous banking experience preferred.

Responsibilities

• Review and process weekly reports to resolve outstanding insurance exposures.
• Communicate with insurance agents via phone, email, and fax to obtain and verify required documentation.
• Support loan officers and loan assistants with insurance-related inquiries and requests.
• Research and resolve loan-related issues in a timely and efficient manner.
• Ensure compliance with loan policies and procedures by maintaining complete and accurate documentation for audits.
• Achieve individual performance goals while contributing to team objectives in a collaborative environment.
• Demonstrate initiative by independently setting and achieving goals and fostering a positive team environment.
• Ensure all departmental activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Perform additional duties and responsibilities as assigned by management.

Skills

Attention to detail

Policy interpretation

Business writing

Verbal communication

Time management

Phone etiquette

Regulatory reading

Inquiry response

Education

High school diploma

Experience preferred

Banking experience

Tools

MS Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Collateral Insurance Specialist I provides administrative and operational support to the collateral insurance team, ensuring the accuracy of loan documentation and the timely resolution of insurance-related matters.

Essential Duties and Responsibilities

• Review and process weekly reports to resolve outstanding insurance exposures.
• Communicate with insurance agents via phone, email, and fax to obtain and verify required documentation.
• Support loan officers and loan assistants with insurance-related inquiries and requests.
• Research and resolve loan-related issues in a timely and efficient manner.
• Ensure compliance with loan policies and procedures by maintaining complete and accurate documentation for internal and external audits.
• Achieve individual performance goals while contributing to team objectives in a collaborative environment.
• Demonstrate initiative by independently setting and achieving goals and fostering a positive team environment.
• Ensure all departmental activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Perform additional duties and responsibilities as assigned by management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

• Strong attention to detail with excellent analytical abilities.
• Ability to read and interpret insurance policies, departmental procedures, and general business correspondence.
• Proficiency in writing clear and professional business correspondence.
• Effective verbal communication skills for one-on-one and small group interactions with internal associates, insurance agents, and third-party vendors.
• Excellent time management and organizational skills.
• Strong telephone etiquette and interpersonal skills.
• Ability to read, analyze, and interpret government regulations, trade journals, and legal documents.
• Ability to respond effectively to inquiries from associates, insurance agents, and third-party vendors.

Education and Experience

• High school diploma or GED required.
• One year of related work experience preferred.
• Previous banking experience preferred.

Computer Skills

• Proficiency in Microsoft Word, Excel, PowerPoint, and database applications.

Equal Employment Opportunity Information:

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

Since 1903, we've been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank's community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth.