Collateral Insurance Operations Specialist

Simmons Bank; Searcy (AR); On-site; USD 35,000 - 48,000; Full time

Job summary

The Collateral Insurance Specialist I at Simmons Bank provides administrative and operational support to the collateral insurance team, ensuring accuracy of loan documentation and timely resolution of insurance-related matters.

This role collaborates with loan officers and agents to obtain required documentation, review weekly reports, and maintain compliant records for audits while upholding our commitment to customer-focused service.

Qualifications

• High school diploma or GED required.
• One year of related work experience preferred.
• Previous banking experience preferred.

Responsibilities

• Review and process weekly reports to resolve outstanding insurance exposures.
• Communicate with insurance agents via phone, email, and fax to obtain and verify required documentation.
• Support loan officers and loan assistants with insurance-related inquiries and requests.
• Research and resolve loan-related issues in a timely and efficient manner.
• Ensure compliance with loan policies and procedures by maintaining complete and accurate documentation for audits.
• Achieve individual performance goals while contributing to team objectives in a collaborative environment.
• Demonstrate initiative by independently setting and achieving goals and fostering a positive team environment.
• Ensure all departmental activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Perform additional duties and responsibilities as assigned by management.

Skills

Attention to detail

Policy interpretation

Business writing

Verbal communication

Time management

Phone etiquette

Regulatory reading

Inquiry response

Education

High school diploma

Experience preferred

Banking experience

Tools

MS Office

Job description

The Collateral Insurance Specialist I at Simmons Bank provides administrative and operational support to the collateral insurance team, ensuring accuracy of loan documentation and timely resolution of insurance-related matters.

This role collaborates with loan officers and agents to obtain required documentation, review weekly reports, and maintain compliant records for audits while upholding our commitment to customer-focused service.