Collaboration Tools Administrator

100 Everfox Holdings, LLC; Herndon (VA); Hybrid; USD 103,000 - 138,000; Full time

Benefits offered by this job

flexible PTO

a 401k match

contribution to healthcare coverages

Job summary

Everfox in Herndon, VA is hiring a Collaboration Tools Administrator for a hybrid role, working on-site with the team 2–3 days per week. Applicants should live within ~50 miles of the office.

You will own Jira and Confluence administration, optimize Smartsheet, Box, Adobe, and DocuSign workflows, provide 2nd/3rd line support, and help standardize processes across IT teams to improve collaboration.

Qualifications

• Bachelor’s degree in information technology, or related experience with 2–4 years in application administration including Jira/Confluence.
• Experience with Box, Smartsheet, Adobe, DocuSign is a plus.
• Strong troubleshooting, documentation, and knowledge-base article creation.

Responsibilities

• Drive results by troubleshooting issues, connect with key stakeholders, and continue to improve support processes.
• Assist in optimizing and improving collaboration tools such as Jira, Confluence, Smartsheet, Zoom, Adobe, and Box, for setup, workflows, and integrations to identify where functionality needs to be improved to meet user requests, and leading the effort to implement the changes.
• Develop mechanisms to automate manual processes.
• Provide Jira domain expertise in discussions regarding governance within Jira.
• Responsible for creating, managing, and supporting all administrative functions associated with the Atlassian product suite primarily supporting Jira and Confluence.
• Provide procedures, guidance, and assistance, to IT teams in the maintenance, tracking, monitoring, allocation, initial configuration, and deployment of both new and existing collaboration tools.
• Continue to maintain up-to-date knowledge and awareness of IT best practices, systems, and solutions.
• Familiarity with administrative functions in Smartsheet, Adobe, Box, DocuSign is a plus.
• Perform user access review for in-scope applications.
• Assist in providing 2nd and 3rd tier support for in-scope applications.

Education

Bachelor's degree in information technology

Tools

Jira

Confluence

Box

Smartsheet

Adobe

DocuSign

Job description

Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world’s most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don’t just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success – it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.

We’re hiring for a hybrid role. You’ll work on-site with your team several days each week (typically 2–3), with the specific days set by your manager. Because regular in-person collaboration is central to this job, we look for candidates who live within about 50 miles of the office. Everfox will consider reasonable accommodation as required by law.

Collaboration Tools Administrator

Location

Hybrid Herndon, VA, Richardson, TX or Salt Lake City, Utah

Responsibilities

• Drive results by troubleshooting issues, connect with key stakeholders, and continue to improve support processes.
• Assist in optimizing and improving collaboration tools such as Jira, Confluence, Smartsheets, Zoom, Adobe, and Box, for setup, workflows, and integrations to identify where functionality needs to be improved to meet user requests, and leading the effort to implement the changes.
• Develop mechanisms to automate manual processes.
• Provide Jira domain expertise in discussions regarding governance within Jira.
• Responsible for creating, managing, and supporting all administrative functions associated with the Atlassian product suite primarily supporting Jira and Confluence.
• Provide procedures, guidance, and assistance, to Information Technology teams in the maintenance, tracking, monitoring, allocation, initial configuration, and deployment of both new and existing collaboration tools.
• Continue to maintain up-to-date knowledge and awareness of IT best practices, systems, and solutions.
• Familiarity with administrative functions in Smartsheet, Adobe, Box, DocuSign is a plus.
• Perform user access review for in-scope applications.
• Assist in providing 2nd and 3rd tier support for in-scope applications.

Qualifications

• Bachelor’s degree in information technology, or related experience 2-4 years of application administrative experience including Jira and Confluence.
• Experience in Box, Smartsheet, Adobe, DocuSign is a plus.
• Proven track record in troubleshooting, problem solving, creating documentation / knowledge base articles.
• Strong verbal and written communication skills
• Ability to collaborate with various teams and departments within the organization and build constructive relationships.
• Ability to multi-task, document processes, and manage on-going multiple projects is required
• Be highly organized, a gifted problem solver, and a quick learner

A reasonable estimate of the base salary range for this role is: $102,700.00-137,900.00 USD The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs.

Benefits

In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages.

• flexible PTO
• a 401k match
• contribution to healthcare coverages

Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations.

Applicants for these positions may need to be 'U.S. Persons,' as defined in these regulations. Generally, a 'U.S. Person' is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.

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