Cold-Storage Warehouse Supervisor | Growth & Leadership

Country Fresh Dairy; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and Welfare benefits begin 1st

401(k) with company contribution

Paid vacation and holidays

Career growth opportunities – we promo

Employee referral program

Job summary

Country Fresh Dairy in Grand Rapids, MI seeks a Freezer Supervisor to lead warehouse, freezer and cooler operations. You will oversee shipping, receiving, inventory, and material handling while collaborating with production, sales and customer service to meet customer needs.

The role emphasizes safety, quality, and operational excellence, with ongoing coaching of staff, adherence to union rules where applicable, and a focus on efficiency and cost containment.

Qualifications

• Undergraduate degree in business administration, supply chain and logistics, or related field.
• 2–5 years in warehouse, cooler, distribution, production, logistics with leadership experience.
• Supervisory experience preferred.
• Ability to work in a freezer environment with temperatures reaching -20°F.
• Certification and/or License may be required during course of employment.
• Health and Welfare benefits begin 1st of the month after start date.

Responsibilities

• Schedule, assign and monitor work for warehouse/cooler staff to meet business needs.
• Coordinate work efforts to meet customer expectations and ensure timely delivery.
• Assist with design and implementation of procedures for shipments and inventory accuracy.
• Maintain and reconcile inventories; perform accurate month-end counts.
• Communicate material needs to the appropriate area and ensure stock efficiency.
• Ensure safety, enforce union rules where applicable, and maintain positive working relationships.
• Promote a team environment and coach/retain staff.
• Investigate incidents and support safety meetings and training.
• Identify opportunities to improve efficiency and reduce costs.

Skills

Leadership

Team leadership

Communication

Education

Undergraduate degree in business administration, supply chain and logistics

Job description

We are seeking a Freezer Supervisor to join our team at the Country Fresh plant in Grand Rapids, MI. In this role, you will lead warehouse, freezer, and cooler operations, ensuring the safe, accurate, and efficient movement of products throughout the facility. You will oversee daily shipping, receiving, inventory, and material handling activities, collaborate closely with production, sales, and customer service teams to meet customer needs, and foster a culture of accountability, food safety, quality, and operational excellence. If you thrive in a fast-paced environment and enjoy leading teams to deliver exceptional results, we encourage you to apply.

Responsibilities include, but are not limited to:

• Schedule, assign and monitor work, and provide clear direction to warehouse/cooler employees to meet the needs of the business. Coordinate the work efforts of employees to ensure that all customer expectations, both internal and external, are satisfied, accurate and on time.
• Assist with design and implementation of work methods and operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
• Maintain and reconcile inventories; ensure month-end inventories are finished accurately and in a timely manner.
• Determine needed quantities of packaging, ingredients, finished products, etc., and communicate those needs to the appropriate area.
• Follow up on delivery to ensure efficient stock of materials for plant or location success.
• Inspect physical condition of warehouse and equipment and ensure condition of warehouse meets all regulatory and safety standards.
• Work effectively with union and/or non-union employees to promote positive and productive working relationships. Understand and effectively apply work rules, union contract provisions if applicable, and employment policies.
• Promote a team environment; excel in the selection, coaching, developing, engagement and retainment of a team of employees.
• Actively promote safe work behaviors and hold self and direct reports accountable for following safety rules and regulations. Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet reporting standards. May coordinate and/or facilitate plant safety meetings, training, and incentive programs.
• Proactively look for ways to increase operational efficiency and contain costs. Review work processes; recommend measures to improve production methods, equipment performance, and quality of product or service; and suggest changes in working conditions to increase efficiency. Think creatively and abstractly to develop alternative possibilities to drive improvement.

Requirements

• Undergraduate degree in business administration, supply chain and logistics, or related curriculum (or equivalent combination of experience and education).
• 2 to 5 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment coupled with demonstrated leadership attributes or team lead experience.
• Supervisory experience preferred.
• Ability to work in a freezer environment with temperatures reaching 20 degrees below zero.
• Certification and/or License – may be required during course of employment
• Health and Welfare benefits begin 1 st of the month after start date
• 401(k) with company contribution
• Competitive pay
• Paid vacation and holidays
• Career growth opportunities – we promote from within!
• Service recognition and employee rewards
• Employee referral program
• Work for dairy farm families

An Equal Opportunity Employer including Disabled/Veterans

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