Cold-Chain Order Fulfillment Specialist

Feeding America West Michigan; Kentwood (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Feeding America West Michigan is seeking a dedicated Order Fulfillment (Freezer) associate in Kentwood, MI. The role supports efficient freezer and cooler operations by accurately picking and assembling orders from designated lists, maintaining cold chain integrity, and labeling packages for safe transport to agencies and branches.

You will work in a fast-paced cold environment, loading orders, operating forklifts as needed, and ensuring inventory accuracy while meeting timely delivery

Qualifications

• High school education required.
• Experience in warehouse operations is a plus.
• Ability to work in cold environments.

Responsibilities

• Carefully pick and assemble orders for agency pick up and branch deliveries.
• Maintain freezer/cooler temperatures and follow cold chain protocols.
• Inspect items for quality and accuracy before packing.
• Label and package orders to prevent damage to frozen products.
• Operate warehouse equipment to move items to loading area.
• Follow safety guidelines and maintain clean, organized spaces.
• Adhere to FIFO/FEFO principles to minimize waste.
• Record inventory and communicate shortages or issues to supervisors.

Skills

Order picking

Inventory control

Cold storage handling

Forklift operation

Safety compliance

FIFO/FEFO

Education

High school diploma or equivalent

Tools

Forklift

Job description

Feeding America West Michigan is seeking a dedicated Order Fulfillment (Freezer) associate in Kentwood, MI. The role supports efficient freezer and cooler operations by accurately picking and assembling orders from designated lists, maintaining cold chain integrity, and labeling packages for safe transport to agencies and branches.

You will work in a fast-paced cold environment, loading orders, operating forklifts as needed, and ensuring inventory accuracy while meeting timely delivery