Order Fulfillment (Freezer)

Feeding America West Michigan; Kentwood (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Feeding America West Michigan is seeking a dedicated Order Fulfillment (Freezer) associate in Kentwood, MI. The role supports efficient freezer and cooler operations by accurately picking and assembling orders from designated lists, maintaining cold chain integrity, and labeling packages for safe transport to agencies and branches.

You will work in a fast-paced cold environment, loading orders, operating forklifts as needed, and ensuring inventory accuracy while meeting timely delivery

Qualifications

• High school education required.
• Experience in warehouse operations is a plus.
• Ability to work in cold environments.

Responsibilities

• Carefully pick and assemble orders for agency pick up and branch deliveries.
• Maintain freezer/cooler temperatures and follow cold chain protocols.
• Inspect items for quality and accuracy before packing.
• Label and package orders to prevent damage to frozen products.
• Operate warehouse equipment to move items to loading area.
• Follow safety guidelines and maintain clean, organized spaces.
• Adhere to FIFO/FEFO principles to minimize waste.
• Record inventory and communicate shortages or issues to supervisors.

Skills

Order picking

Inventory control

Cold storage handling

Forklift operation

Safety compliance

FIFO/FEFO

Education

High school diploma or equivalent

Tools

Forklift

Job description

# Order Fulfillment (Freezer)Hot JobGR Shaffer - Kentwood, MI 49512## OverviewSalary Range$19.00 - $19.00 HourlyPosition TypeFull TimeJob ShiftAnyEducation LevelHigh SchoolTravel PercentageNoneCategoryWarehouse## Description**REPORTS TO: Warehouse Manager****GENERAL DESCRIPTION:**This position plays a vital role in the efficient operations of our warehouse coolers and freezers by meticulously fulfilling orders, maintaining optimal storage conditions, and ensuring exceptional customer service. This role will demonstrate a commitment to our organization’s mission and values while undertaking various responsibilities that contribute to the overall success of our operations.**ESSENTIAL JOB FUNCTIONS:*** Carefully and accurately pick and assemble orders for agency pick up and branch deliveries from the designated pick list.* Familiarize yourself with the layout and organization of the freezer/cooler sections to efficiently locate and select items.* Monitor and maintain proper freezer and cooler temperatures to ensure the quality and integrity of frozen products.* Adhere to cold chain protocols when handling and transporting temperature sensitive products, maintaining their required temperatures throughout the selection process.* Keep track of product quantities and inform supervisors when stock levels are low to facilitate timely reordering.* Inspect selected items for quality, ensuring they meet the organization's standards before including them in orders.* Order Accuracy: Cross-reference selected items with the pick list to ensure accuracy and completeness of orders, minimizing errors.* Properly package and label orders, taking care to prevent damage to frozen products and ensuring clear identification.* Collaborate with agency representatives to load selected orders into their vehicles, providing assistance as needed.* Operate warehouse equipment, such as forklifts or pallet jacks, to safely transport selected items to the loading area.* Follow safety protocols and guidelines while working in cold environments, ensuring personal safety and that of others.* Keep the freezer/cooler areas clean, organized, and free of hazards to maintain an efficient and safe working environment.* Implement first-in, first-out (FIFO) and/or first-expired, first out (FEFO) principles to ensure that older products are selected first to prevent waste.* Maintain accurate records of selected items, ensuring that inventory counts are up-to-date and align with the organization's systems.* Effectively communicate with supervisors and colleagues regarding inventory status, any challenges faced during order selection, and potential improvements.* Efficiently manage your time to meet order fulfillment deadlines while maintaining accuracy and quality.* Address any discrepancies or issues with orders promptly and collaboratively, finding solutions to minimize disruptions.* Comply with health and safety regulations, food handling guidelines, and industry-specific standards related to frozen product selection.* Contribute to the optimization of order selection processes by providing insights and suggestions for enhancing efficiency and accuracy.* Adapt to changing work demands, such as fluctuating order volumes and evolving inventory needs.This list is not all-inclusive and other duties may be assigned.## Qualifications**EDUCATIONAL REQUIREMENTS:*** High school education