Cold-Chain Logistics Dispatcher

UPS Supply Chain Solutions, Inc.; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. is seeking a permanent on-site logistics support professional in Florida to manage import documentation, tracking, and coordination with global agents.

You will use Maestro and MS Office tools to ensure timely shipments and accuracy across the supply chain. The role requires a detail-oriented mindset, flexibility with shifts, and experience in cold chain or handling dry ice.

Qualifications

• Proficient with Microsoft Excel and MS Outlook.
• Experience with import documents and shipping procedures.
• Detail-oriented in a fast-paced environment to maintain accuracy.
• Experience with cold chain management or handling dry ice is a plus.
• Flexible with shift hours to meet Next Flight Out demands.
• Forklift certification is desirable.

Responsibilities

• Use Excel/Outlook for inventory and shipment data and maintain communication with agents.
• Prepare and review shipping papers and import documentation per guidelines.
• Learn and use Maestro to update milestones, create flight plans, and enter data in the TMS.
• Track shipments, verify weight/piece counts, and post-flight departures.
• Send pre-alerts to global agents and escalate issues to leadership.
• Handle dry ice, manage temperature needs, and keep workspace organized and clean.
• Complete GxP documentation logs and ensure accurate labeling.

Skills

Microsoft Excel

MS Outlook

Attention to Detail

Flexibility

Cold Chain Knowledge

Forklift Certification

Tools

Maestro TMS

Job description

UPS Supply Chain Solutions, Inc. is seeking a permanent on-site logistics support professional in Florida to manage import documentation, tracking, and coordination with global agents.

You will use Maestro and MS Office tools to ensure timely shipments and accuracy across the supply chain. The role requires a detail-oriented mindset, flexibility with shifts, and experience in cold chain or handling dry ice.