CoLab Support Specialist

Socket.dev; Overland Park (KS); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Optional Retirement plan access

Personal annual leave

14 days of paid holidays

Full tuition reduction for JCCC credit

Gym access on campus

Discount at Hiersteiner Center

Job summary

Johnson County Community College is seeking a part-time CoLab Support Specialist to help manage space, operate technology, and assist faculty, students, and community visitors. You will lead events, provide technical assistance, and train users in various tools within the CoLab environment.

You will coordinate schedules, greet guests, and ensure safety and security of facilities while promoting CoLab programs through social channels and signage.

Qualifications

• Associates degree required.
• At least 1 year of related experience.
• Ability to work 25 hours per week.

Responsibilities

• Coordinate, schedule, manage CoLab space, run technology, and troubleshoot issues.
• Greet students, faculty, staff, and visitors and provide prompt and courteous customer service.
• Ensure safety, maintenance, and security of the facility, furnishings, and equipment.
• Demonstrate technology usage in workspaces and troubleshoot issues.
• Support promotional efforts via social media, signage, and blog management.
• Stay current on tools and technology to support and train users.
• Lead projects such as LinkedIn workshops, Motion Capture, and VR programs.
• Develop and conduct informational training for professional development.
• Assist with daily schedule and event management, including unlocking rooms.
• Ensure CoLab policies and procedures are followed.

Skills

Customer service

Public speaking

Event coordination

Problem solving

Technology troubleshooting

Education

Associates degree

Tools

Webinar software

Scheduling software

Microsoft Office

Job description

Position:CoLab Support Specialist

Department:Academic Affairs

Type of Position:Part-time Regular

Exemption Status:Non-Exempt

Work Schedule, Hours per week:Monday-Friday, 25 hours per week

Opportunity for hybrid schedule:No

Starting Salary Range:$18.63-$23.84 and determined based on relevant years of work experience provided on application and resume.

Position Summary

Provide support to the CoLab in its mission to create collaborative, experiential learning opportunities for students and faculty. Responsible for space and event management, physical scheduling, virtual scheduling, webinar support, daily facility maintenance, light technical support and superior service for faculty, staff, students, and community visitors. Demonstrate and troubleshoot technology usage in the workspaces. Learn new technologies and train faculty and students. Support promotional efforts on behalf of the CoLab through appropriate social media and signage. Lead initiatives such as Student Agency, Motion Capture, Virtual Reality, LinkedIn Workshops, speak with community groups, and other support, as needed.
This position must be self-sufficient. Employee is given latitude to make essential decisions and work with internal and external community partners. They must be able to problem solve, determine campus resources, public speaking for internal and external groups, use critical thinking skills, be innovative, and forward thinking to support the mission of the CoLab.

Required Qualifications

• Requires an Associates degree and at least 1 year of related experience.

Position details include but are not limited to

• Coordinate, schedule, manage CoLab space, run technology, and troubleshoot issues.
• Greet students, faculty, staff, and visitors and provide prompt and courteous customer service to address questions and refer to the appropriate resources.
• Responsible for the safety, maintenance, and security of the facility, furnishings, and equipment.
• Demonstrate technology usage in workspaces and troubleshoot any issues that arise.
• Support promotional efforts on behalf of the CoLab through appropriate social media, signage, blog management, and other avenues.
• Remain current on the latest tools and technology hardware and applications to support and train students, staff, and faculty.
• Lead projects, such as LinkedIn workshops, Motion Capture studio, and Virtual Reality programs.
• Develop and conduct informational training presentations for professional development and workshops for internal and external partners.
• Assist with the daily schedule and event management, including unlocking meeting/event rooms.
• Ensure CoLab policies and procedures are being followed at all times.

Benefits Category

For Part‑time Regular Employees

• Optional Retirement plan access
• Personal annual leave
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission

JCCC inspires learning to transform lives and strengthen communities.

Vision

JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator ([e-mail]), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: [phone], Facsimile: 816-268-0559,Email to: [e-mail].

Disclosure

Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.