Coffeehouse Shift Supervisor: Lead with Craft & Heart

Starbucks Corp.; Germantown (MD); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company in Germantown, MD is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for customers and partners. You will guide daily operations, ensure quality beverages and food, and model outstanding service.

This role emphasizes people leadership, coaching teammates, coordinating tasks, and maintaining store standards. It offers comprehensive benefits and growth opportunities as part of a global brand.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six months of experience delegating tasks to other employees and coordinating the tasks of two or more people.
• Ability to direct the work of others and learn quickly.
• Effective oral communication skills and knowledge of the retail environment.
• Team-oriented and capable of building relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct, coach and coordinate tasks of team members during shifts.
• Ensure quality beverages and food, cash handling, safety, and store standards.

Skills

Customer service

Leadership

Cash handling

Food prep

Team coordination

Flexibility

Job description

Starbucks Coffee Company in Germantown, MD is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for customers and partners. You will guide daily operations, ensure quality beverages and food, and model outstanding service.

This role emphasizes people leadership, coaching teammates, coordinating tasks, and maintaining store standards. It offers comprehensive benefits and growth opportunities as part of a global brand.